Christina Croteau
Knoxville,TN
Summary
Dynamic professional with experience at GC Services in collections, excelling in customer service and payment recovery. Proven ability to enhance client satisfaction while managing complex inquiries. Skilled in basic computer operations and adept at building rapport with clients, ensuring seamless service delivery in high-pressure environments.
Overview
2025
2025
years of professional experience
Work History
Collections
GC Services
Making incoming and outgoing calls for major water company.
Collecting past due amounts on installment plans, turn service on and off.
Teacher's Assistant
Kindercare Learning Centre
Assistance with head teacher from infant room to after school age children.
Set up lesson plans, prepare meals, teach music, sign language,
Customer Service
IGT Solutions
04.2022 - 01.2025
Customer service for major hotel chain.
Making reservations, cancel reservations, collect payments, answering incoming emails, checking availability with different hotels,
Booking hotel, flights, car rental, and attractions
Education
Child Care - Early Learning
Pemberton Township
New Jersey06.1988
Skills
Basic computer
Customer service
Collection
Timeline
Customer Service
IGT Solutions
04.2022 - 01.2025
Collections
GC Services
Teacher's Assistant
Kindercare Learning Centre
Child Care - Early Learning
Pemberton Township
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