Christina Didech
Coal City,IL
Summary
Natural ability to engage with people of all backgrounds and experience levels to establish longer term business relationships. Genuinely enjoy meeting new people, learning new skills and systems and will fit in easily as new team member.
Personable Commercial Sales Manager with 9 years of experience. Proficient in maintaining long-term relationships with various companies and double-checking for customer satisfaction. Committed to accurate market monitoring and accurate recordkeeping.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Manager
CertaPro Painters of Aurora
01.2017 - Current
- Built relationships with clients to establish new contracts.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Responded to customer feedback in professional and constructive way.
Operations Manager
CertaPro Painters of Aurora
11.2017 - 12.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and implemented strategies to maximize customer satisfaction as measured through NPS.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interacted well with customers to build connections and nurture relationships.
Commercial Marketing Associate
CertaPro Painters of Aurora
02.2015 - 10.2017
- Through various roles with CertaPro, I have gained experience in commercial marketing, including new business development, established account relationship maintenance, and as Operations Manager, directly supervised sales and clerical personal with successful improvement both in sales goals and customer service as measured through NPS.
Skills
- COMMUNICATION
- Commercial Marketing
- Customer Service Communications
- CRM
- Project Management
- Networking Events
- Salesforce Software
- Industry Networking
- Business Development
- Trade Show Marketing
Accomplishments
Through various roles with CertaPro, I have gained experience in commercial marketing, including new business development, established account relationship maintenance, and as Operations Manager, directly supervised sales and clerical personnel with successful improvement both in salesgoals and customer service as measured through NPS.
Annually I have attended various marketing events, including booths both at CAI
Certification
- Educated Business Partner, CAI - June 2019
Timeline
Operations Manager
CertaPro Painters of Aurora
11.2017 - 12.2018
Commercial Manager
CertaPro Painters of Aurora
01.2017 - Current
Commercial Marketing Associate
CertaPro Painters of Aurora
02.2015 - 10.2017
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