Lydia Lindquist

For Canyon Media I was the commerical manager and helped out with the front desk. I made sure that every radio spot was placed in the correct place it was supposed to be which took lots of organization every day at work. I made sure that the front desk ladies were doing it correctly as well and if they ever had any problems are questions I was there to help. I worked with our sales reps making sure that they had their daily work in that was needed to have for their clients ads. And aside from that I also helped out with making sure the small and simple things were done around the office like making sure we had enough office supplies, the paper towels were full, and putting up holiday decorations, Etc.

Day to day I accurately process payments and balanced daily cash drawer. Listening to customers situations and deciding how to best handle their needs and which department to send them to or form to fill out. Giving guest satisfaction by efficiently managing check-ins and checkouts. I assisted guests with special requests, ensuring a comfortable workout and positive feedback. Maintained an organized, welcoming lobby area to create a positive first impression for visitors by welcoming them in and keeping the lobby clean and inviting.

As a Hostess at Benja's I was required to learn different tasks to do each time. I coordinated seating for appropriate dates, time, and party counts, and informed customers of wait times on which I decided was correct. Escorted guest to tables, provided menus, and greeted guests. As customers called I answered phones to take pickup orders from callers which I used a computer for. I carefully listened to the requests of each customer and helped answer their questions and listened to their complaints.