Upcoming Clinical Medical Assistant graduate seeks opportunity to assist patients with their healthcare needs by applying customer service experience and clinical medical skills to each individual patient.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
02.2022 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Caregiver
Integrity Home Care Solutions
08.2024 - 05.2025
Assisted clients with everyday tasks
Prepared food
Bathed and groomed client
Assisted with shopping
Assistant Manager
Krystals Resturant
09.2022 - 08.2024
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Customer service rep
Trugreen
08.2020 - 09.2021
Set appointment for next lawn application date
Billing
Fixed account information
Applied more lawn packages to account upon request
Sales
Cook
Sonic Drive-In
07.2017 - 03.2018
Cleaned and disinfected food preparation areas, workstations, and equipment
Maintained and operated standard cooking equipment including grills and deep fryers
Determined special requests from guests and prepared food accordingly
Ensured food was stored at proper temperate as required by food safety regulations
Cleaned and organized all kitchen workstations and storage areas prior to and after cooking
Pre-cooked garnish items such as bacon to prevent order delays
Cooked food on grill and at fryer and worked with team to get items out quickly to customers
Maintained sanitation of kitchen, walk-in refrigerators and freezers
Customer Service
Clubside Cleaners
10.2106 - 06.2017
Accepted customer orders for items to be cleaned
Tagged items received from customers
Answered phone and customer questions
Mail Sorter
Snelling Employment Agency
08.2016 - 05.2017
Coordinated the effective and efficient routing of items based on destination and related hubs
Collaborated with team members to carry out daily assignments and achieve team targeted goals
Dock Wrapper
Amazon
07.2015 - 07.2016
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
Protected business from unnecessary liability by carefully following security and safety standards
Ordered, organized, and rotated supplies
Met targets consistently by working hard and with strong attention to detail
Collaborated with team members to carry out daily assignments and achieve team targets
Education
Associate of Applied Science - Clinical Medical Assisting
Daymar College
Murfreesboro, TN
06.2020
Skills
Patient Education
Venipuncture/Phlebotomy
Insurance Verification
Scheduling
Patient history
Vitals
Patient Check-In/Out
Charting
HIPAA
Answering phones
Timeline
Customer Service
Clubside Cleaners
10.2106 - 06.2017
Caregiver
Integrity Home Care Solutions
08.2024 - 05.2025
Assistant Manager
Krystals Resturant
09.2022 - 08.2024
Delivery Driver
DoorDash
02.2022 - Current
Customer service rep
Trugreen
08.2020 - 09.2021
Cook
Sonic Drive-In
07.2017 - 03.2018
Mail Sorter
Snelling Employment Agency
08.2016 - 05.2017
Dock Wrapper
Amazon
07.2015 - 07.2016
Associate of Applied Science - Clinical Medical Assisting