Christina Dowds
Mobile,AL
Overview
10
10
years of professional experience
Work History
Medical Assistant
Ascension Sacred Heart Medical Group
Pensacola, FL
11.2020 - 04.2024
- Lab super user
- Proficient in prior authorizations
- Handling a multi-line phone system
- Returning patient cases in a timely manner
- Skilled use in Athena EHR
- Able to work and adapt under pressure
- Current with knowledge of POC testing
- Knowledge of insurance plans
- Able to switch between front office and back office
- Proficiently switching between clinic setting and urgent care setting
- Able to work under different providers
- Traveled to different locations with flexible schedule
Medical Assistant
Community Health North West Florida
Pensacola, FL
08.2020 - 11.2020
- COVID-19 Testing in the community setting
- Used Allscripts EHR
Medical Assistant Extern
ProHealth
Milton, FL
06.2020 - 07.2020
- Administered intramuscular injections
- Performed drug screens and filled out chain of custody forms
Ecommerce Personal Shopper
Walmart
Pace, FL
11.2017 - 12.2019
- Resolve customer concerns
- Customer Service
- Kept work area cleaned by utilizing appropriate cleaning standards
- Demonstrated attention to detail and ability to work in a self-directed manner
- Trained and supervised new employees
- Answer customer questions
Sales Associate
Tom Thumb
Milton, FL
04.2017 - 09.2017
- Fulfilled the company’s defined customer experience by maintaining a friendly and customer focused approach
- Assisted customers in any way necessary by cashiering, helping with merchandise, and answering questions
- Kept the sales floor stocked and checked in truck inventory
- Maintained a polite and knowledgeable manner
Sales Associate
RadioShack
Milton, FL
12.2016 - 04.2017
- Resolved customer complaints
- Opened and closed the store
- End of day paperwork and counting drawers
- Responsible for all keys for the building
- Count inventory daily and mark any
Assistant Manager
Subway
Milton, FL
06.2014 - 12.2016
- Handled the opening and closing duties
- Handled daily cash
- Created employee schedules
- Lead training for all employees
- Organized signage within the store to match planograms
Education
Medical Assisting Diploma - undefined
Fortis Institute
Pensacola, FL01.2020
Skills
- Operated EKG
- Bloodborne and Airborne Pathogens
- Taking and documenting vitals
- Performed Phlebotomy
- Customer Service Skills
- Money handling/Deposits/Key holder
- Greenway Prime Suite – EHR
- Athenahealth
- Cerner
- Insurance Authorizations
- Proficient in written and verbal communication
- Multi line phone systems
- Proficient in Microsoft Office
Timeline
Medical Assistant
Ascension Sacred Heart Medical Group
11.2020 - 04.2024
Medical Assistant
Community Health North West Florida
08.2020 - 11.2020
Medical Assistant Extern
ProHealth
06.2020 - 07.2020
Ecommerce Personal Shopper
Walmart
11.2017 - 12.2019
Sales Associate
Tom Thumb
04.2017 - 09.2017
Sales Associate
RadioShack
12.2016 - 04.2017
Assistant Manager
Subway
06.2014 - 12.2016
Medical Assisting Diploma - undefined
Fortis Institute