Christina Dunn-Heiser
Schaumburg,IL
Summary
Dynamic and results-driven supply chain leader with over 28 years of extensive experience in transportation and supply chain management. Expertise in transforming supply chains and freight brokerages while consistently leading high-performing teams to achieve excellence. Deep operational knowledge enhances capabilities in pricing and contract negotiation, P&L management, and fostering cross-functional collaboration. A strategic approach drives scalable and profitable growth, positioning organizations for long-term success.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager Logistics Brokerage
Meiborg Companies
Rockford, IL
11.2024 - Current
- Drove annual brokerage revenue growth by 25% to $25 million within 9 months, with strategic projections for $70 million by 2027.
- Executed implementation of manifold systems spot bidding portal, ensuring margin revenue offset software expenses from inception.
- Fostered a culture of accountability, empowering carrier sales to achieve consecutive record revenue and margin in the 3rd and 4th quarters of 2025.
- Designed and executed comprehensive growth strategies to enhance service offerings and leverage AI-enabled tracking for improved efficiency.
- Executed spot bidding strategies to manage and grow sleeper accounts, securing contracted lanes and fostering customer loyalty.
- Conducted comprehensive reviews of monthly carrier performance and cost metrics, refining TMS rate conditions to incorporate carrier requirements and enforce monetary penalties.
- Executed negotiations for customer brokerage contracts to establish favorable pricing agreements.
- Managed recruitment, hiring, training, and mentoring processes to enhance team performance and operational efficiency.
Caretaker
Dunn Family
Northbrook, IL
04.2024 - 11.2024
- Managed daily responsibilities and care routines for recently widowed parent, fostering a supportive home environment.
Head of Network East
Agero
Medford, MA
09.2023 - 04.2024
- Oversaw a remote team of 8 associates, utilizing OKR methodology to drive productivity improvements and foster collaborative efforts.
- Facilitated procurement of over 7,000 network providers to optimize service delivery and operational efficiency.
- Engaged with providers, internal departments, and clients to optimize service level agreements, minimize costs, and ensure compliance with safety regulations.
Operations Director
DeSpir Logistics
Lisle, IL
07.2022 - 07.2023
- Analyzed security and operations data to inform strategic initiatives, achieving operational targets of 95% on-time performance and 90% checklist completion.
- Designed and facilitated comprehensive training programs and SOPs, resulting in a significant increase in TSA driver compliance to 100% within 45 days.
- Cultivated associate growth and maintained excellence by conducting bi-weekly one-on-one mentoring and team meetings aligned with EOS principles.
Director of Transportation Operations
CJ Logistics
Des Plaines, IL
05.2018 - 07.2022
- Oversaw operations of 15-person onsite team and scaled nearshore team to 20, achieving a 60% reduction in payroll expenses.
- Oversaw transportation budget for $100M+ client to optimize cost efficiency and achieve quarterly performance incentives of $150K.
- Served at SME for Blue Yonder EMS project, enhancing operational workflows
Earlier Career
- Director of Transportation, Aryzta (2016 – 2018)
- Director of Business Continuity, Southern Glazier (2014 – 2016)
- Transportation Operations Manager, OfficeMax/Office Depot (2005 – 2014)
- Transportation Manager, Sanofi (2001 – 2005)
- Transportation Manager, Tenneco (2000 – 2001)
- Transportation Supervisor, Unilever (1993 – 1999)
Education
MBA - Business Management
Dominican University
BBA - Transportation & Logistics
Iowa State University
Skills
- Transportation & Supply Chain Management
- Contract & Pricing Negotiation
- P&L Management
- KPI management
- Profitability improvement initiatives
- Quality control and risk evaluation
- Freight Brokerage & 3PL Operations
- Experience in AI and technology alignment
- Lean Six Sigma
- Interdepartmental coordination
- Team Development
Certification
- GDP Responsible Person
- Lean Six Sigma Green Belt
- TAPA TSR
- IEMA IPEM (Illinois Emergency Management)
Timeline
Manager Logistics Brokerage
Meiborg Companies
11.2024 - Current
Caretaker
Dunn Family
04.2024 - 11.2024
Head of Network East
Agero
09.2023 - 04.2024
Operations Director
DeSpir Logistics
07.2022 - 07.2023
Director of Transportation Operations
CJ Logistics
05.2018 - 07.2022
Earlier Career
MBA - Business Management
Dominican University
BBA - Transportation & Logistics
Iowa State University
Systems
McLeod
MercuryGate
Blue Yonder
Tableau
Power BI
Highway.com
DAT
GreenScreens