Christina Eaton
Sanford,FL
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. Skilled in anticipating guest needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and fine dining environments.
Overview
22
22
years of professional experience
Work History
Server/Dining Room Captain
Pilgrim's Inn (Seasonal, Summer Only Property)
2023.05 - 2023.10
- Worked directly under a 2-star Michelin Chef as a Dining Room and Private Event Server.
- Chosen by Chef to solely serve his father's private 80th birthday party of 14 guests.
- Designated server to Chef's private VIP guests, including a food writer for Conde Nast publications, an Instagram travel influencer, and a personal friend and senior Michelin judge who was vacationing on Deer Isle with his family.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
Host
Hollerbach's Willow Tree Cafe
2022.10 - 2023.05
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high service standards.
Server
Zorba's Greek Restaurant
2018.10 - 2022.10
- Served food and beverages promptly with focused attention to customer needs.
- Worked with Toast POS system.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Manager
Park Place Inn and Cottages
2020.05 - 2022.05
- Managed day-to-day operations of a thriving five-cottage inn located in the Sanford Historic District
- Supervised the housekeeping and maintenance staff, managing the reservations, billing, special requests, and catering needs of 75+ guests a week from across the globe.
- Controlled costs to keep the business operating within budget and increase profits.
- Oversaw the property maintenance, safety, and cleanliness, as well as inventory and ordering of supplies and handling the marketing and maintenance of ten reservation platforms.
Owner/Operator
Bucerias Bites
2011.10 - 2018.08
- Designed custom menus, shopped, prepped and prepared food for small to medium groups(up to 100).
- Catered events in homes and public spaces.
- Managed day-to-day business operations.
- Served an international clientele in high end vacation residences.
Owner/Manager
Winged Iguana Gallery
2011.11 - 2016.08
- Owner, Buyer and Marketing Director for high end art gallery in Bucerias, Mexico.
- Managed day-to-day business operations.
- Established foundational processes for business operations in a foreign country.
Manager
Piazza Inc.
2009.10 - 2011.11
- Managed playground design company including sales and design.
- Worked with U.S. and international international suppliers, procuring permits from local and state agencies and project management.
- Project managed playground design from concept to completion.
Playground Sales and Design
Piazza Inc.
2006.01 - 2009.10
- Design and Sales of commercial playground equipment to state, county and city entities as well as private schools and groups
- Designed according to federal safety and ADA standards.
- Listened to customer needs and desires to identify and recommend optimal products.
Server
Hollerbach's Willow Tree Cafe
2002.01 - 2005.05
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage payments.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Skills
- Project Management
- Problem Resolution
- Design Research (8 years)
- Event Planning
- Events Management
- Catering Experience
Timeline
Server/Dining Room Captain
Pilgrim's Inn (Seasonal, Summer Only Property)
2023.05 - 2023.10
Host
Hollerbach's Willow Tree Cafe
2022.10 - 2023.05
Manager
Park Place Inn and Cottages
2020.05 - 2022.05
Server
Zorba's Greek Restaurant
2018.10 - 2022.10
Owner/Manager
Winged Iguana Gallery
2011.11 - 2016.08
Owner/Operator
Bucerias Bites
2011.10 - 2018.08
Manager
Piazza Inc.
2009.10 - 2011.11
Playground Sales and Design
Piazza Inc.
2006.01 - 2009.10
Server
Hollerbach's Willow Tree Cafe
2002.01 - 2005.05
Troy University
Education
Troy University
Troy, ALSimilar Profiles
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