Christina Eaton
Sanford,FL
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. Skilled in anticipating guest needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and fine dining environments.
Overview
23
23
years of professional experience
Work History
Server
St. John's River Seafood (Seasonal, Winters Only)
10.2023 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Server/Dining Room Captain
Pilgrim's Inn (Seasonal, Summer Only Property)
05.2023 - Current
- Worked directly under a 2-star Michelin Chef as a Dining Room Captain and Private Event Server.
- Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships and business reputation.
- Promoted learning culture by continually checking in with servers to identify gaps in their knowledge, comfort level with expected skills, overall wellness and happiness in their day to day employment.
- Consistent goal of merging FOH and BOH expectations and actions to form a unified, seamless dining experience for guests.
Server
Zorba's Greek Restaurant
10.2018 - 10.2022
- Served food and beverages promptly with focused attention to guest needs.
- Worked with Toast POS system.
- Cultivated warm relationships with regular guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Manager
Park Place Inn and Cottages
05.2020 - 05.2022
- Managed day-to-day operations of a thriving five-cottage inn located in the Sanford Historic District
- Supervised the housekeeping and maintenance staff, managing the reservations, billing, special requests, and catering needs of 75+ guests a week from across the globe.
- Controlled costs to keep the business operating within budget and increase profits.
- Oversaw the property maintenance, safety, and cleanliness, as well as inventory and ordering of supplies and handling the marketing and maintenance of ten reservation platforms.
Owner/Operator
Bucerias Bites
10.2011 - 08.2018
- Designed custom menus, shopped, prepped and prepared food for small to medium groups(up to 100).
- Catered events in homes and public spaces.
- Managed day-to-day business operations.
- Served an international clientele in high end vacation residences.
Owner/Manager
Winged Iguana Gallery
11.2011 - 08.2016
- Owner, Buyer and Marketing Director for high end art gallery in Bucerias, Mexico.
- Managed day-to-day business operations.
- Established foundational processes for business operations in a foreign country.
Manager
Piazza Inc.
10.2006 - 11.2011
- Managed playground design company including sales and design.
- Worked with U.S. and international international suppliers, procuring permits from local and state agencies and project management.
- Project managed playground design from concept to completion adhering to strict local and federal ADA standards.
Server
Hollerbach's Willow Tree Cafe
01.2002 - 05.2005
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage payments.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Skills
- Project Management
- Problem Resolution
- Design Research (8 years)
- Event Planning
- Events Management
- Catering Experience
Timeline
Server
St. John's River Seafood (Seasonal, Winters Only)
10.2023 - Current
Server/Dining Room Captain
Pilgrim's Inn (Seasonal, Summer Only Property)
05.2023 - Current
Manager
Park Place Inn and Cottages
05.2020 - 05.2022
Server
Zorba's Greek Restaurant
10.2018 - 10.2022
Owner/Manager
Winged Iguana Gallery
11.2011 - 08.2016
Owner/Operator
Bucerias Bites
10.2011 - 08.2018
Manager
Piazza Inc.
10.2006 - 11.2011
Server
Hollerbach's Willow Tree Cafe
01.2002 - 05.2005
Troy University
Education
Troy University
Troy, ALSimilar Profiles
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