CHRISTINA ELLISON
NEWARK
Summary
Seeking an opportunity in an organization that enables me to improve my skills, increase my practical experience, fulfill my personal ambitions and expand my knowledge for both myself and the organization.
Overview
23
23
years of professional experience
Work History
Cashier/Phone Operator
Essex County Parks Department
Newark, NJ
03.2026 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in managing cash register operations, ensuring balanced daily cash flow.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Trained new staff on cash handling procedures and point-of-sale operation protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reduced processing errors by meticulously following transaction procedures.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Followed up on customer inquiries to confirm issues were adequately addressed.
- Managed high-volume calls, ensuring timely responses and adherence to service level agreements.
- Resolved customer inquiries efficiently through active listening and problem-solving techniques.
Lab Assistant
BioReference Health
Elmwood Park, NJ
11.2021 - 09.2025
- Prepared samples for analysis, ensuring adherence to safety and quality standards.
- Conducted routine laboratory tests, maintaining accuracy in results and documentation.
- Operated and maintained laboratory equipment, troubleshooting issues to minimize downtime.
- Assisted in the implementation of new protocols to enhance lab efficiency and workflow.
- Trained junior staff on standard operating procedures and best practices in the lab environment.
- Collaborated with team members to streamline processes, improving turnaround times for test results.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
- Troubleshot and resolved equipment and process issues.
Amazon Delivery Driver
Amazon; MondoA2B
Newark, NJ
11.2020 - 09.2021
- loading and unloading goods.
- verifying the accuracy of shipments.
- navigating routes using maps or GPS.
- ensuring goods are securely packaged to prevent damage.
- adhering to traffic laws and safety regulations.
- interacting with customers professionally.
- maintaining records of deliveries.
- be able to lift up to 50lbs
- Conducted vehicle inspections and performed routine maintenance to uphold operational standards.
Cashier
West Inc. One/McDonald's
West Orange, NJ
01.2004 - 01.2020
- Managed cash register, ensuring accurate cash handling and balancing at end of shifts.
- Processed customer transactions efficiently using POS systems to enhance service speed.
- Greet customers entering the establishment
- Receive payments by cash, checks, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, and change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that the amounts of cash are correct and that there is adequate change.
- Maintain a clean and orderly checkout area.
Bus Aide/Lunch Aide/Maintenance
E.O.C.C.S/Charter School
East Orange, NJ
05.2010 - 08.2017
- Assisted students during boarding and disembarking, ensuring safety and compliance with transportation protocols.
- Monitored student behavior on buses, promoting a positive and respectful environment throughout transit.
- Streamlined food service processes to reduce waste and improve efficiency in the lunchroom.
- Improved student nutrition by carefully monitoring food preparation and serving sizes.
- Served food according to temperature, safety, and presentation guidelines.
- clean and sanitize classrooms.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Security Officer
Imperial Security Services
Newark, NJ
01.2015 - 01.2016
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and addressing potential security risks.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Examined doors, windows and gates to verify security.
Cashier/Food Service Worker
Newark Public School/Arts High School
Newark, NJ
08.2009 - 05.2010
- Greeted customers entering store and responded promptly to customer needs.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at end of shifts.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Monitored food quality and freshness throughout day.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Education
High School Diploma - Health Administrations
University of Phoenix Institution
Jersey City, NJ01-2011
Diploma - Student Peer leadership Certificate
West Side High School
Newark, NJ01-2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling and management
- Order taking
- Cleaning and sanitizing
LANGUAGES
English
SUMMARY OF QUALIFICATIONS
I am a dedicated worker, with excellent people skills. I have great organization and prioritization skills, strong verbal and personal communication skills. I am self-motivated, initiative, and maintain a high level of energy.
Timeline
Cashier/Phone Operator
Essex County Parks Department
03.2026 - Current
Lab Assistant
BioReference Health
11.2021 - 09.2025
Amazon Delivery Driver
Amazon; MondoA2B
11.2020 - 09.2021
Security Officer
Imperial Security Services
01.2015 - 01.2016
Bus Aide/Lunch Aide/Maintenance
E.O.C.C.S/Charter School
05.2010 - 08.2017
Cashier/Food Service Worker
Newark Public School/Arts High School
08.2009 - 05.2010
Cashier
West Inc. One/McDonald's
01.2004 - 01.2020
Diploma - Student Peer leadership Certificate
West Side High School
High School Diploma - Health Administrations
University of Phoenix Institution