Naima Hall
Oak Lawn,IL
Summary
Proven performer at Palermo’s Italian Cuisine, adept in cash handling and customer service, consistently maintaining high accuracy levels and enhancing customer satisfaction. Demonstrated work ethic and empathy, supporting team members and managing high call volumes with professionalism. Achieved a balanced cash drawer with exceptional precision, contributing to a positive and efficient work environment.
Overview
3
3
years of professional experience
Work History
Cashier/ Phone Operator
Palermo’s Italian Cuisine
07.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
Cashier/foodline
Tropical Smoothie Cafe
Oak Lawn, Illinois
07.2021 - 10.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate Of General Studies - Basics
Moraine Valley Community College
Palos Hills, IL05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Cash Register Operation
Timeline
Cashier/ Phone Operator
Palermo’s Italian Cuisine
07.2022 - Current
Cashier/foodline
Tropical Smoothie Cafe
07.2021 - 10.2021
Associate Of General Studies - Basics
Moraine Valley Community College
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