Christina Elston
Kelso,WA
Summary
Proactive and meticulous Manager, Trainer, Bartender and Sever with over 19 years of experience in the restaurant industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
18
18
years of professional experience
Work History
Manager, FOH Trainer, Bartender, Server
Fiesta Bonita
08.2017 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Area Coach, Manager, FOH Trainer, Bartender, Sever
Hooters
01.2009 - 08.2017
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Facilitated team-building exercises to foster collaboration between department members.
Server, Host
Azteca
06.2005 - 08.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Art Education
Pacific Lutheran University
Tacoma, WAHigh School Diploma -
Kelso High School
Kelso, WASkills
- Reliability
- Adaptability
- Multitasking
- Customer Relations
- Professionalism
- Team building
Timeline
Manager, FOH Trainer, Bartender, Server
Fiesta Bonita
08.2017 - 08.2023
Area Coach, Manager, FOH Trainer, Bartender, Sever
Hooters
01.2009 - 08.2017
Server, Host
Azteca
06.2005 - 08.2007
Art Education
Pacific Lutheran University
High School Diploma -
Kelso High School
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