Christina Ely
Columbus,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Business Owner/Operator
Camp Run-a-mutt
Columbus, OH
02.2022 - Current
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Operations Manager 2
Huntington National Bank
Columbus, OH
06.2009 - 08.2022
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Enforced federal, state, local and company rules for safety and operations.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Collaborated with team leaders on quality audits.
- Hired and onboarded team members to meet immediate and expected demand.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
High School Diploma -
Amanda-Clearcreek High School
Amanda, OH06.1986
Some College (No Degree) - Business Management
Wilmington College
Wilmington, OHSkills
- Personnel Management
- Financial Planning
- Budget Development
- Operational Reporting
Timeline
Business Owner/Operator
Camp Run-a-mutt
02.2022 - Current
Operations Manager 2
Huntington National Bank
06.2009 - 08.2022
High School Diploma -
Amanda-Clearcreek High School
Some College (No Degree) - Business Management
Wilmington College
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