Taylor Applebaum

- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.

• Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
• Cared for sick or injured animals by seeking out veterinary care and notifying owners.
• Exercised animals regularly with walks and rigorous play activities.
• Gave animals proper attention to promote secure environment in owner's absence.

• Scheduled annual checkup appointments, consultations and surgery visits for various animals, including dogs and cats.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Processed new patients and updated client records with key information using Infinity software.
• Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
• Entered data from pet records and office visits into computer system using Infinity.
• Maintained office and waiting room, keeping common areas clean and tidy.
• Located, checked in and pulled medical records for patient appointments and incomplete charts.
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
• Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.

• Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
• Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
• Assisted doctors in performing basic exams and tests such as fecal and blood analysis for all species of patients.
• Positioned animals for diagnostic imaging such as x-rays.
• Administered vaccines and subcutaneous injections.
• Created estimates
• Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
• Skillfully helped treat animal skin, eyes and other parts with ointments and other medications.
• Administered medications or wellness protocols including parasite preventative, vitamins and supplements, and treatments for acute conditions.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Administered medications to animals in treatment and documented changes in condition.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Removed partially exposed foreign objects from skin and feet.

• Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
• Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
• Listened carefully to customer instructions and prepared orders according to those preferences.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
• Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
• Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

• Exercised animals regularly with walks and rigorous play activities.
• Followed all pet care instructions, including dietary needs and medication regimens.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.