Christina Engman
MANCELONA,MI
Summary
Dynamic and detail-oriented professional with a strong background in customer service and cooking, demonstrated at Chartwells. Proven ability to manage time effectively while maintaining high standards of cleanliness and organization. Skilled in team collaboration and fostering positive relationships, ensuring exceptional service and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Cook
Chartwells
10.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Lab Tech Supervisor
Mesa Labs
03.2016 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Backroom Associate
Walmart
10.2015 - 03.2016
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
- Enhanced inventory management by efficiently organizing and maintaining backroom storage areas.
Toys Associate
Walmart
03.2012 - 08.2015
- Developed strong relationships with repeat customers, fostering loyalty through attentive service and genuine interactions.
- Collaborated with fellow associates to maintain an efficient workflow during peak hours and high-volume periods.
- Contributed to team sales goals by upselling related products and promoting current promotions.
- Responded timely to telephone inquiries about availability of specific toys or other customer-related concerns.
- Maintained a clean and organized store environment for optimal shopping experiences.
- Enhanced customer satisfaction by providing personalized toy recommendations based on age, interests, and skill levels.
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies to supervisors.
Sales Associate
Tahquamenon Falls
04.2006 - 09.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor - Criminal Justice
Lake Superior State University
Sault Ste. Marie, MICertificate - Pet Grooming
Animal Behavior College
OnlineCertificate - Veterinarian Associate
Animal Behavior College
OnlineSkills
- Customer service
- Cooking
- Cleaning and organization
- Multitasking and organization
- Time management
- Attention to detail
- Team collaboration
- Positive and professional
- Focused and disciplined
Timeline
Cook
Chartwells
10.2023 - Current
Lab Tech Supervisor
Mesa Labs
03.2016 - 03.2018
Backroom Associate
Walmart
10.2015 - 03.2016
Toys Associate
Walmart
03.2012 - 08.2015
Sales Associate
Tahquamenon Falls
04.2006 - 09.2009
Bachelor - Criminal Justice
Lake Superior State University
Certificate - Pet Grooming
Animal Behavior College
Certificate - Veterinarian Associate
Animal Behavior College
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