Christina Erikson
Elgin,IL
Summary
Motivated team player with a desire to provide superior customer service to patrons through a solid foundation in library materials processing and developing effective workflows. I utilize strong organizational and analytical skills with creativity and energy to improve operations and drive my teams to success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Philanthropy Administrator and Prospect Research
The Salvation Army Central Territory Headquarters
01.2022 - Current
- Perform research on prospective planned giving, major gift and corporate donors to assist gift officers throughout the midwest.
- Project management support for the Philanthropy department, including evaluations and assessments of current programs and workflows.
- Prepared quarterly statistics on fundraising and high level briefings for senior leadership.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Work with vendors to negotiate and execute contracts with timeliness and accuracy.
Receiving and Rapid Cataloging Supervisor
The University of Chicago Library
07.2019 - 01.2022
- I built and developed a team of 8 full time clerical staff and 2 part-time student workers who were responsible for processing of all print monographs in the Technical Services Department.
- Acting hiring manager for Acquisitions teams, performed regular evaluations and coaching with staff.
- Collaborated with teams in Technical Services to create digital projects for staff to transition to a remote work environment during the COVID-19 pandemic.
- Coordinated training efforts for managers and staff during the development and migration to a new ILS.
- Participated in monthly all-staff, Collections Development, space planning committee meetings.
Store Manager
Argo Tea, Inc.
02.2017 - 07.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Arts - Spanish, Religion
Ashland University
Ashland, OHMaster of Arts - Romance Languages And Literature
The University of Chicago
Chicago, ILMaster of Library And Information Science -
Dominican University
River Forest, ILSkills
- Customer service
- Problem-solving abilities
- Effective communication
- Physical and digital materials processing in an academic library
- Documentation and reporting
- Operations oversight
- Project Management
- Team collaboration
Affiliations
- American Library Association
- Association for Professional Researchers for Advancement
Certification
WorldCat/OCLC
RDA
MARC
Various ILS environments
Salesforce NPSP CRM
Blackbaud Target Analytics
LexisNexis
Experience with Library of Congress Classification
Languages
Spanish
Professional Working
Portuguese
Elementary
Latin
Elementary
English
Native or Bilingual
Timeline
Philanthropy Administrator and Prospect Research
The Salvation Army Central Territory Headquarters
01.2022 - Current
Receiving and Rapid Cataloging Supervisor
The University of Chicago Library
07.2019 - 01.2022
Store Manager
Argo Tea, Inc.
02.2017 - 07.2019
WorldCat/OCLC
RDA
MARC
Various ILS environments
Salesforce NPSP CRM
Blackbaud Target Analytics
LexisNexis
Experience with Library of Congress Classification
Bachelor of Arts - Spanish, Religion
Ashland University
Master of Arts - Romance Languages And Literature
The University of Chicago
Master of Library And Information Science -
Dominican University
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