Versatile and dedicated, I excelled at Adventist Health Lodi Memorial Hospital by delivering exceptional patient care and support, enhancing customer satisfaction through reliability and punctuality. Skilled in patient monitoring and efficient service delivery, I consistently contributed to a positive environment and operational excellence, showcasing my ability to balance compassion with practical healthcare skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Khols
Lodi, CA
09.2024 - 01.2025
Transport
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
CNA/Transporter
Adventist Health Lodi Memorial Hospital
Lodi, CA
04.2012 - 06.2023
Certified Nursing Assistant (CNA) and Transporter
Patient Care and Transport: Assisted patients across various departments—including ICU, PTU, ER, Med Surg, Dialysis, and Recovery—by transporting them to higher levels of care, diagnostic tests, procedures, and specialty labs.
Specimen and Documentation Handling: Managed the transportation of surgical specimens to the lab and ensured accurate documentation for deceased patients, including coordination with the morgue.
Direct Patient Monitoring: Provided one-on-one care by monitoring vital signs, observing behaviors, and documenting patient conditions to support clinical assessments.
Radiology Support: Facilitated patient transfers to and from the radiology department and performed administrative tasks such as scanning and tracking patient orders, along with answering departmental calls.
Educational and Clerical Assistance: In the education department, managed phone communications, scanned and uploaded CPR class materials, and enrolled staff in educational programs.
Cardiac Rehabilitation Support: In the cardiac rehab department, measured vital signs, monitored patients during exercise sessions, prepared patient files, coordinated with insurance providers and physicians, and assisted nurses in conducting educational classes for rehab patients.
This summary encapsulates your diverse responsibilities, highlighting your versatility and commitment to patient care within the healthcare setting.
CNA
Arcadia Health Care
Stockton, CA
09.2009 - 07.2011
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Arbor Rehabilitation Nursing Center
Lodi, CA
05.2005 - 11.2007
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Education
San Joaquin Delta College
Stockton, CA
GED -
Stockton School For Adults
Stockton, CA
10-2024
Skills
Delivery of Exceptional Service
Customer satisfaction
Reliability and punctuality
Patience and composure
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Certified Nursing Assistant (CNA) - State Boards of Nursing.