Christina Evers

Achieved the establishment of a thriving residential & commercial cleaning company in February 2009. Launched a successful marketing promotion within first year of business, resulting in a highly educating and rewarding outcome. Determining core values was priority, as well as desired potential growth/volume/sales. Proactively aligned potential growth with core values, resulting in enhanced achievements.

Established service areas and property types, drafted mock schedules for both client and employee (mock budgets according to mock scheduling), pay rates for employees as well as fee structures for clients/properties, ensuring rates were competitive with current market values.

Organized financial institution accounts, initiated payroll and insurance procedures.

Successfully navigated and conquered new challenges as a first-time business owner, surpassing previous management roles. Successfully stabilized business operations after experiencing a significant decline during the pandemic and eventually restored normal volume.

Handled a diverse array of properties including residential homes, commercial buildings, new construction projects, remodels/renovations, move-in/move-outs, and rentals. Managed various seasonal openings and closings for boats, campers, and cabins.

Completed thousands of cleaning sessions throughout the Twin Cities area, with the highest annual revenue exceeding $132,000. Donated generously throughout my tenure by offering staffing hours, personalized gifts, comp sessions, and silent auctions.

Resourceful entrepreneur, owner with 15+ years of experience in the industry; expertise includes operations management, staff training, and business development.

Managed and optimized budgets for sales, labor, operational costs, and materials & supplies

Enhanced employee and client retention while prioritizing long-term relationships over monetary gains.

• Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
• Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
• Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
• Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
• Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
• Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
• Coordinated training activities for employees to ensure compliance with company policies and procedures.