Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Helen Huntley

Westbrook

Summary

Dynamic business owner , recognized for exceptional customer service and relationship building. Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in financial management and attentive to detail, consistently exceeding client expectations and fostering loyalty through effective communication.

Overview

30
30
years of professional experience

Work History

Business Owner

Greater Portland Residential Cleaning Service
04.2013 - 05.2025
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting expectations in terms of quality products/services offered.
  • Gained clients via word of mouth as well as advertising on Thumbtack com.
  • Managed financial operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

Operations Manager, Customer Experience

Aviation Safeguards
06.2005 - 10.2009
  • Drove a culture of continuous improvement by encouraging employee feedback and implementing changes as needed.
  • .Communicated effectively with Baggage Skycaps, and Wheelchair escorts.
  • Established effective communication channels, fostering strong relationships between team members and Airlines
  • Streamlined operations processes for increased efficiency and enhanced customer experiences.

Customer Service Representative/ Quality Assurance

Portland Marketing Group
01.2004 - 11.2004
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge while participating in Telemarketing calls when needed.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Owner and Operator Timothys Sports Bar

Timothy Sports Bar/ Ernies Pool and Darts
09.1995 - 04.2004
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Held pool player tournaments.
  • Hosted Pool league teams weekly competitions

Education

High School Diploma -

Deering High School
Portland Maine
06-1976

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Relationship building

Interests

I am interested in working with animals, specifically dogs

My experience stems from owning various dogs through out the years, as well as pet sitting for various households


I am looking to work at a dog daycare/boarding facility or a pet store

Timeline

Business Owner

Greater Portland Residential Cleaning Service
04.2013 - 05.2025

Operations Manager, Customer Experience

Aviation Safeguards
06.2005 - 10.2009

Customer Service Representative/ Quality Assurance

Portland Marketing Group
01.2004 - 11.2004

Owner and Operator Timothys Sports Bar

Timothy Sports Bar/ Ernies Pool and Darts
09.1995 - 04.2004

High School Diploma -

Deering High School

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