Summary
Overview
Work History
Education
Skills
Timeline
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Christina Figueroa

Hemet,CA

Summary

Dynamic Table Games Dealer with proven expertise at Soboba Casino excelling in customer service and game management. Recognized for enhancing player engagement and loyalty through keen observation and effective problem-solving. Skilled in money handling and maintaining compliance with gaming regulations, ensuring a secure and enjoyable gaming environment.

Overview

13
13
years of professional experience

Work History

Table Games Dealer

Soboba Band Of Luise
San Jacinto, CA
01.2013 - Current
  • Dealt cards for multiple table games, ensuring compliance with gaming regulations.

Provided excellent customer service, enhancing player experience and engagement.

  • Monitored game flow, managing bets and payouts accurately to maintain game integrity.
  • Assisted in training new dealers, fostering a collaborative team environment.
  • Handled cash transactions efficiently, maintaining an accurate table bank throughout shifts.
  • Resolved disputes between players swiftly, reinforcing fairness and adherence to house rules.
  • Conducted regular equipment checks, ensuring all gaming tools met safety standards and functionality.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Learned and followed company procedures to maintain consistency and standards.
  • Ensured game integrity through strict adherence to gaming policies and procedures.
  • Assisted in training new dealers, sharing expert knowledge of game rules and best practices for customer service.
  • Handled and shuffled cards and playing pieces to maintain game integrity.
  • Monitored games for compliance with casino policies and procedures, contributing to secure gaming environment.

Education

High School Diploma -

Helen Hunt Jackson
Hemet, CA
06.2011

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Patience and composure
  • Quick decision making
  • Memory retention
  • Stress tolerance
  • Table management
  • Game management
  • Gaming commission compliance
  • Guest service
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Active listening
  • Money handling
  • Guest relations
  • Collect losing bets
  • Payout procedures
  • Maintain security
  • Game dealing

Timeline

Table Games Dealer

Soboba Band Of Luise
01.2013 - Current

High School Diploma -

Helen Hunt Jackson
Christina Figueroa