Christina Figueroa
Rochelle Park,NJ
Summary
Detail-oriented and knowledgeable staff assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
16
16
years of professional experience
Work History
Associate Transplant Coordinator
New York Presbyterian Columbia Medical Center
03.2014 - Current
- Coordinated transplant procedures, ensuring compliance with medical protocols and regulatory standards.
- Managed patient evaluations, facilitating timely communication between multidisciplinary teams.
- Collaborated with surgeons and healthcare providers to optimize transplant scheduling and logistics.
- Increased donor organ utilization by coordinating efficient procurement and transportation processes.
- Scheduled tests and procedures for patients needing additional or specialized care.
- Maintained detailed records of patient health information in Epic
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Managed approximately 50 incoming calls, emails, in-baskets, epic chats and faxes per day from patients.
Medical Office Assistant
CONTINUUM REPRODUCTIVE CENTER
07.2013 - 02.2014
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Processed insurance claims and patient billing inquiries, ensuring accurate financial records.
- Coordinated communication between patients and healthcare providers to streamline information flow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Medical Assistant
VILLAGE CARE MEDICAL CENTER
02.2010 - 06.2013
- Coordinated scheduling for patient appointments, optimizing clinic workflow.
- Supported medical staff by preparing examination rooms and sterilizing instruments.
- Conducted vital sign assessments and documented findings in electronic health records.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Associate of Arts - Nursing Administration
BMCC
New York, NY06.2012
Medical Assistant Certificate - Medical Assisting
ASA College
Brooklyn, NY01.2010
High School Diploma -
Bushwick High School
Brooklyn, NY06.1996
Skills
- Patient Intake & Registration
- Epic Systems
- Microsoft Office (Word, Excel, Outlook)
- 50 WPM Typing Speed
- Cisco
- Teams
- Insurance Verification & Authorization
- Medical terminology knowledge
- Lab
- Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Associate Transplant Coordinator
New York Presbyterian Columbia Medical Center
03.2014 - Current
Medical Office Assistant
CONTINUUM REPRODUCTIVE CENTER
07.2013 - 02.2014
Medical Assistant
VILLAGE CARE MEDICAL CENTER
02.2010 - 06.2013
Associate of Arts - Nursing Administration
BMCC
Medical Assistant Certificate - Medical Assisting
ASA College
High School Diploma -
Bushwick High School