CHRISTINA FLORES
Dickinson,TX
Summary
Eager to apply my strong administrative and organizational skills to a Medical Office Manager position. With solid knowledge of healthcare policies and procedures, I aim to facilitate smooth and efficient office operation while ensuring exceptional patient care and support
Overview
11
11
years of professional experience
Work History
Patient Service Specialist
Coastal Health and Wellness
Texas City, TX
04.2015 - Current
- Perform Financial Screening for patients to determine eligibility for discount services in accordance with Health Resources and Services Administration (HRSA) grant requirements and identify other programs patient may be eligible for
- Document and scan accurately into patients' chart requirement paperwork
- Provide Patient Care Plan and Appointment Reminder Letter
- Verify insurance coverage via electronic systems or phone call; accurately load insurance information into patient chart
- Accurately check-in patients for scheduled appointments, collect applicable fees, document TVFC date as required, add insurance to encounter, print label and provide receipt of payment
- Sending appropriate communication to medical providers via EMR task program
- Update relevant patient information to maintain an accurate patient record
- Responsible for the security and confidentiality of patient information.
- Monitor patient communication through various contact methods – phone, email, Patient Portal and respond in a timely manner
- Completing various administrative assignments and clinic reports, which includes, but is not limited to, printing daily schedules for identified staff
- Notifying appropriate parties of maintenance requests according to Health District procedures
Patient Service Specialist / Medical Assistant
Maximos OB/GYN
League City
08.2013 - 04.2015
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Clean and sterilize instruments and dispose of contaminated supplies
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Education
Medical Assistance -
College of the Mainland
Skills
- Multitasking
- Employee Training
- Organizational Skills
- Lotus Notes
- Eclinical Works
- Microsoft Office
- Communication Skills
- Empathetic
- Interpersonal Skills
- Adapt to Diverse Populations
- Detail Oriented
- Effectively Work Under Pressure
References
- Jaclyn Pollard, Houston Methodist - Pediatric Cardiac Sonographer, Jaclynpollard7@outlook.com, 409-457-6600
- Kelly Garza, UTMB - Project Manager, kemgarza@utmb.edu, 409-939-1653
- Erica Sanchez, UTMB - Patient Service Specialist, esanchez25@yahoo.com, 409-771-3414
Timeline
Patient Service Specialist
Coastal Health and Wellness
04.2015 - Current
Patient Service Specialist / Medical Assistant
Maximos OB/GYN
08.2013 - 04.2015
Medical Assistance -
College of the Mainland
Similar Profiles
Jennifer LedburyJennifer Ledbury
Medical Office Manager/Certified Medical Assistant at Integrity Coastal Health And WellnessMedical Office Manager/Certified Medical Assistant at Integrity Coastal Health And Wellness
REBECA MEYERREBECA MEYER
Internship Student at Coastal Health And WellnessInternship Student at Coastal Health And Wellness
Ashley ParedezAshley Paredez
Medical Assistant at Coastal Bend Wellness FoundationMedical Assistant at Coastal Bend Wellness Foundation