Christina Foster
Riverdale,GA
Summary
Accomplished security professional with a proven track record at the Dept of Homeland Security, enhancing passenger safety through advanced threat assessment and security equipment operation. Skilled in de-escalation techniques and teamwork, ensuring efficient incident resolution and maintaining high compliance with TSA regulations. Demonstrated integrity and customer service excellence, significantly improving security procedures and passenger experience. I am a vigilant Transportation Security Officer with 18 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations.
Overview
21
21
years of professional experience
Work History
Transportation Security Officer
Dept of Homeland Security
05.2006 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Maintained up-to-date knowledge of TSA regulations and guidelines, ensuring compliance in all procedures.
Correctional Officer
Orleans Parish Sheriff's Office
09.2003 - 08.2005
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Completed intake paperwork, fingerprints, and searches.
- Built solid relationships with staff and residents to keep institution safe and secure.
Education
Computer And Information Sciences
Delgado Community College
New Orleans, LASkills
- Integrity and Honesty
- Customer service and assistance
- De-Escalation Techniques
- Policy Enforcement
- Security Equipment Operation
- Threat Management
- Threat Assessment
- X-ray machine operation
- Teamwork and Collaboration
Timeline
Transportation Security Officer
Dept of Homeland Security
05.2006 - Current
Correctional Officer
Orleans Parish Sheriff's Office
09.2003 - 08.2005
Computer And Information Sciences
Delgado Community College
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