Christina Gagnon
Nashville,TN
Summary
I've done detail-oriented data entry clerk with proven accuracy and fast typing speed. Committed to maintaining confidentiality and optimizing data processes for efficiency.
Overview
20
20
years of professional experience
Work History
Data Entry Clerk
Taylor Farms Tennessee
Smyrna, TN
05.2021 - Current
- Entered and maintained accurate data in inventory management system.
- Processed high volumes of order entries efficiently and consistently.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Label Creator
Taylor Farms Tennessee
Smyrna, TN
03.2016 - 05.2021
- Designed and printed high-quality labels for various products, ensuring compliance with industry standards.
- Collaborated with production teams to streamline label application processes, enhancing operational efficiency.
- Managed inventory of labeling materials, optimizing stock levels to reduce downtime during production runs.
- Conducted quality checks on labels to ensure accuracy in information and branding consistency.
Receptionist
Taylor Farms Tennessee
Smyrna, TN
01.2015 - 03.2016
- Managed front desk operations, ensuring efficient guest check-in and appointment scheduling.
- Coordinated communication between departments, enhancing workflow and response times to inquiries.
- Maintained office supplies inventory, optimizing resource allocation and minimizing costs.
- Assisted with customer inquiries and concerns, delivering exceptional service to enhance client satisfaction.
- Streamlined visitor management processes, improving security measures and reception area organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Front Service Clerk
Publix
Mount Juliet, TN
08.2012 - 01.2015
- Assisted customers with inquiries and provided knowledgeable product information.
- Processed transactions accurately, ensuring efficient service during peak hours.
- Maintained cleanliness and organization of front service area to enhance customer experience.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Monitored cash register operations for accuracy, identifying discrepancies proactively.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Assisted in maintaining a clean and organized store environment for optimal shopping experiences.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved customer issues with professionalism, escalating concerns to management when necessary.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
Stocker
Longs Drug Store
Fresno, CA
11.2008 - 04.2009
- Organized merchandise displays to enhance product visibility and customer engagement.
- Stocked shelves efficiently, ensuring optimal inventory levels and product rotation.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Monitored inventory levels, identifying discrepancies and coordinating with management for timely resolution.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Kept work areas neat, clean and free from debris.
- Interacted with guests in friendly and knowledgeable way.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Bakery Clerk
Publix
Orlando, FL
08.2006 - 10.2007
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of bakery displays to ensure appealing presentation.
- Operated bakery equipment efficiently, adhering to safety and quality standards.
- Collaborated with team members to streamline inventory management processes.
- Monitored stock levels and assisted in ordering supplies to minimize shortages.
- Trained new staff on bakery procedures and customer service best practices.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Supported special events by preparing custom orders according to client specifications and time constraints.
- Customized cake designs according to customer requests, enhancing customer satisfaction and loyalty.
- Ensured freshness and quality of baked goods on display, leading to consistent customer compliments on product excellence.
- Addressed customer inquiries with knowledge and courtesy, building trust and enhancing shopping experience.
- Enhanced store atmosphere with meticulous organization and cleanliness of bakery section, contributing to welcoming environment for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Wrapped, boxed and weighed bakery department products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
No Degree - Creative Writing Honors
Motlow State Community College
Smyrna05.2025
High School Diploma -
PACE Brantley Hall School
Longwood, FL05.2006
Esthetics - Esthetics
Volunteer Beauty Academy
Nashville10.2012
Esthetics - Esthetics
Paul Mitchell: The School Fresno
Fresno, CA10.2009
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Accuracy and attention to detail
- Time management
- Fast typing speed
- File management
- Independent worker
- Word processing
- Filing and data archiving
- Office administration
- Maintains confidentiality
Accomplishments
- Documented and resolved issue which led to results.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Timeline
Data Entry Clerk
Taylor Farms Tennessee
05.2021 - Current
Label Creator
Taylor Farms Tennessee
03.2016 - 05.2021
Receptionist
Taylor Farms Tennessee
01.2015 - 03.2016
Front Service Clerk
Publix
08.2012 - 01.2015
Stocker
Longs Drug Store
11.2008 - 04.2009
Bakery Clerk
Publix
08.2006 - 10.2007
No Degree - Creative Writing Honors
Motlow State Community College
High School Diploma -
PACE Brantley Hall School
Esthetics - Esthetics
Volunteer Beauty Academy
Esthetics - Esthetics
Paul Mitchell: The School Fresno