CHRISTINA GANDARELA
Technology Assistant
Mineola,NY
Summary
Dynamic and detail oriented Computer Technology Assistant with a proven track record of optimizing classroom technology and supporting diverse learning environments. Skilled in providing hands-on technical support, collaborating with instructional staff, and assisting students to enhance digital literacy and engagement.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Computer Technology Assistant
Massapequa School District
Massapequa, NY
07.2018 - Current
- Troubleshoot and facilitate all technology issues, including desktops, Chromebooks, document cameras, printers, Promethean's, and Smartboards
- Middle School Website Liaison - work with teachers, administration, and public relations to showcase events going on at the middle school. Update and add photos, videos, and articles to the website.
- Served on the district LMS Committee for Schoology
- Learned and Implemented the Incident IQ ticket system
- Assisted with Chromebook swap projects
- Assisted and trained staff with Library Trac Direct
- Facilitate and troubleshoot issues with NYS ELA & Math assessments alongside the AP.
- Assisted and Troubleshoot Fast Pass issues & Cafeteria POS Machines
- Work on building tickets listed in Incident IQ, including changing ink and toner cartridges.
- Assist building technicians with Desktop Deployment
- Troubleshooting and repair of copy machines
- Attend monthly staff development training
- Assist Technology Learning Coach with district-paid and free subscriptions while staying in compliance with Ed Law 2-D
- Supported staff with technology troubleshooting and issue resolution.
- Assisted in maintaining computer hardware and software systems.
- Delivered training sessions on new software applications for educators.
- Coordinated technology inventory and managed equipment distribution.
- Ensured network connectivity for classrooms and administrative offices.
- Collaborated with teachers to integrate technology into lesson plans.
- Managed multiple projects simultaneously while meeting deadlines.
- Implemented security measures to protect data from unauthorized access or destruction.
- Installed, configured, maintained, and repaired computers, peripherals, and related equipment.
- Implemented security measures to protect data from unauthorized access.
- Resolved technical issues reported by users via help desk ticketing system.
- Responded to requests for assistance from end-users via email or phone calls.
- Ensured compliance with established policies regarding information technology usage.
- Assisted with the setup of audio-visual equipment during events.
- Provided training on various software programs to staff members as needed.
- Assisted with technology-related projects such as website design and development.
- Managed IT assets inventory for the department.
- Maintained positive working relationship with fellow staff and management.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
Teaching Assistant Level III
Massapequa School District
Massapequa, NY
09.2006 - 06.2018
- Assist in the educational and social development of pupils under the direction and guidance of the teacher
- Conduct small group and individual classroom activities based on differentiated learning needs
- Daily observation of students to supply teachers with feedback regarding potential learning blocks and opportunities for support
- Assist in the implementation of Individual Education Programs for students and help monitor progress
- Provide support for individual students inside and outside the classroom to foster their participation in activities
- Work with other professionals, such as resource room teachers, speech therapists and occupational therapists, as necessary
- Assist classroom teachers with maintaining student records
- Support students with emotional or behavioral issues and help develop their social skills
- Daily implementation of individualized behavior plans
- Prepare and present displays of students' work
- Support classroom teacher in preparations of lessons
- Able to successfully undertake various responsibilities and duties as needed
General Services Coordinator
TNT USA Inc
Melville, NY
01.2002 - 11.2005
- Sole coordinator for TNT's corporate office and responsible for the daily maintenance and upkeep of thirteen US and nine Canadian office facilities
- Negotiated lease agreements and raised purchase orders for office equipment
- Often provided off site facility support at TNT's hub at John F. Kennedy International Airport
- Vice President of the employee corporate committee responsible for all social/community events and outings
- Accountable for office bills and maintenance agreements
- Responsible for corporate travel booking
- Reconciled and managed AMEX corporate accounts
- Provided support and supervision to the front desk
- In charge of mail room operations
Administrative Assistant/ Receptionist
FORCHELLI, SCHWARTZ, MINEO & CARLINO, LLP
Mineola, NY
01.1996 - 01.1998
- Answered phones and transferred calls utilizing a central switchboard
- Performed clerical duties of filing, emailing and faxing, and worked with computer programs such as excel, MS DOS, and MS Office Suite
- Created and maintained zoning applications and correspondence for members of the law firm
- Provided direct customer care to clients on a daily basis
Education
HOFSTRA UNIVERSITY
NASSAU COMMUNITY COLLEGE
Skills
- Adept in the Microsoft Office
- Adept in Google Drive, Clever, Hapara, Incident IQ, Spiceworks, Schoology, Canva, Kami, Book Creator, Twitter & You Tube
- Daily facilitation of technology with students, teachers, and administrators
- Adept in troubleshooting Chromebook issues
- Club Advisor for the Broadcast Club
- Club Advisor of the Newspaper Club
- Assisted more than 50 students to successfully reach IEP goals
- Facilitator of small reading, writing, phonics, and math groups for grades K, 1st, 4th & 6th
- Managed the Sunshine Club
- Liaison / Facilitator of Books Are Fun
- Chaperoned field trips and after-school activities
- Pivoted from in person instruction to remote learning seamlessly
- Over 300 hours in staff development
- Completed GCN Training and acquired certificate
- Website management & Web Liaison
- Technical support
- Help desk operations
- Classroom technology integration
- Inventory management
- Problem solving
- Communication skills
- Time management
- Collaboration skills
- Adaptability
- User training
- Remote support
- Mobile device support
- Desktop support
- User support
- Technical troubleshooting
Certification
New York State Certified Level III Teaching Assistant
Achieved Assessment of Teaching Assistant Skills Certification (ATAS), April 2006
Hapara Champion Educator, 2021
Clever Champion Level 4 Certified Teacher, 2021
Kami Certified Educator Level 1, 2021
Book Creator Certified Educator Level 1, 2021
Kahoot Certified Gold Educator, 2021
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$70000/yr - $200000/yrReferences
References Available Upon Request
Timeline
Computer Technology Assistant
Massapequa School District
07.2018 - Current
Teaching Assistant Level III
Massapequa School District
09.2006 - 06.2018
General Services Coordinator
TNT USA Inc
01.2002 - 11.2005
Administrative Assistant/ Receptionist
FORCHELLI, SCHWARTZ, MINEO & CARLINO, LLP
01.1996 - 01.1998
NASSAU COMMUNITY COLLEGE
HOFSTRA UNIVERSITY