Summary
Work History
Education
Skills
Timeline
Generic

CHRISTINA GARRETT

Olive Branch,MS

Summary

Results driven Medical Biller with over 25 years of hands-on experience in account management, revenue generation and medical billing and coding. Accomplished in developing strategies to improve workflows and processes and actualizing procedures to enhance revenue generation. Demonstrated leadership skills guide teams towards success, optimize performance and sustain organizational success.

Work History

Lead Payment Poster

Boston Baskin Cancer Foundation
Memphis, TN
06/2/08 - 08/20/15
  • Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
  • Balanced daily cash postings with deposits to ensure accuracy of information entered into the system.
  • Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.
  • Researched discrepancies between patient accounts and remittance advice received from insurance carriers.
  • Developed detailed reports on benefits utilization, costs, trends and variances.
  • Drafted policy documents related to benefit offerings and communicated updates to management teams.
  • Compiled data from multiple sources into comprehensive reports outlining current benefit program information.
  • Conducted regular audits of benefit programs to identify areas for improvement and cost savings.

Reimbursement Specialist

Semmes-Murphey Clinic
Memphis, TN
04/01/04 - 05/20/08
  • Reviewed and processed reimbursement requests in accordance with company policies and procedures.
  • Performed monthly audits for accuracy of claims submitted for payment.
  • Generated reports summarizing daily activity related to reimbursements and payments.
  • Investigated complex cases involving multiple providers or incorrect coding issues.
  • Analyzed patient data to ensure accuracy of reimbursement information.
  • Maintained a database of all reimbursements, payments, and other transactions.
  • Responded to customer inquiries regarding the status of their reimbursement requests.

Revenue Recovery Specialist

Methodist Le Bonheur Hospital
Memphis, TN
09/08/15 - Current
  • Reviewed insurance claims for accuracy and completeness, ensuring that all required information was present.
  • Resolved discrepancies between charges on invoices and those billed to the insurance company.
  • Validated policyholder eligibility for coverage of services rendered.
  • Submitted appeals to insurance companies when necessary.
  • Interpreted Explanation of Benefits documents from various insurers.
  • Provided timely follow-up on unpaid claims to ensure prompt resolution of issues causing delays in reimbursement.
  • Developed strategies for minimizing denials and improving collections processes.
  • Analyzed provider contracts and fee schedules to determine appropriate reimbursement rates for services provided by healthcare providers.
  • Participated in meetings with other departments to discuss ways to improve workflow processes related to insurance billing activities.
  • Submitted claims to insurance companies.
  • Assisted in the preparation of financial reports related to revenue recovery activities.
  • Reconciled accounts receivables data with general ledger postings on a monthly basis.

Education

Bachelor of Science - Business Administration And Management

Bethel University
Mckenzie, TN

Skills

  • HIPAA Compliance
  • Payment Posting
  • Insurance Verification
  • Verbal Communication
  • Excel
  • Managing and creating Worksheets
  • Data Analysis

Timeline

Bachelor of Science - Business Administration And Management

Bethel University

Lead Payment Poster

Boston Baskin Cancer Foundation
06/2/08 - 08/20/15

Reimbursement Specialist

Semmes-Murphey Clinic
04/01/04 - 05/20/08

Revenue Recovery Specialist

Methodist Le Bonheur Hospital
09/08/15 - Current

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CHRISTINA GARRETT