Christina Glover
St. Marys,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Research Clerk
Linebarger Goggan Blair & Sampson
02.2020 - 08.2024
- Kept office documents well-organized and quickly retrieved files for team members.
- Monitored delinquent accounts and set up payment agreements.
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
- Searched computer database, public records and other resources to compile information.
- Located and notified taxpayers of delinquent accounts by telephone and mail to solicit payment.
- Turned over account records to litigation after failure to contact taxpayer.
- Updated accounts with personal information and purged inactive accounts.
- Utilized skip-tracing methods to find taxpayers.
Waitress
Champps Kitchen and Bar
02.2017 - 03.2020
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Waitress/Hostess/Bartender
Rodizio Grill
04.2013 - 02.2017
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Irving High School
Irving, TX06.2012
Skills
- Online research
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking and Organization
- Search Engine Optimization
- Microsoft Excel
- Westlaw
- Computer Skills
Timeline
Research Clerk
Linebarger Goggan Blair & Sampson
02.2020 - 08.2024
Waitress
Champps Kitchen and Bar
02.2017 - 03.2020
Waitress/Hostess/Bartender
Rodizio Grill
04.2013 - 02.2017
High School Diploma -
Irving High School
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