Accomplished Senior Pharmacy Technician from Walgreen's Pharmacy, adept in drug inventory control and problem-solving, enhancing pharmacy efficiency and patient care. Excelled in team collaboration and insurance verification, significantly improving claim reconciliation processes. Expert in maintaining HIPAA-compliant records, showcasing a blend of technical and interpersonal skills. Driven Pharmacy Technician with 18 years of experience and success in working within fast-paced Tier 3 and 5 pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walgreens. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Hi, I’m
Christina Good
Manhattan,IL
Summary
Overview
20
years of professional experience
1
Certification
Work History
Walgreen's Pharmacy
Senior Pharmacy Technician
05.2004 - Current
Job overview
- Stocked, labeled, and inventoried medication to keep accurate records.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Reviewed and verified customer information and insurance provider information.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Victor J. Andrew High SchoolTinley Park, IL
GED
University Overview
Skills
- Patient Counseling
- Insurance Verification
- Drug Inventory Control
- Pharmaceutical Calculations
- Insurance Billing
- Team Collaboration
- Inventory Control
- Problem-solving skills
Accomplishments
Accomplishments
- Trained over 30 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Achieved Champion of Champions Award 2023 District Winner through effectively helping a patient with a Covid test. Winning the Committed to Joyful Lives Award.
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Senior Pharmacy Technician
Walgreen's Pharmacy
05.2004 - Current
Victor J. Andrew High School
GED
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