Christina Greer
Top Shelf
Alexandria,LA
16
years of professional experience
Results-oriented Regional Operations Manager with over 14 years of experience in directing operations across rehabilitation facilities. Known for strong compliance expertise, reliability, and fostering teamwork, consistently delivering efficient service and enhancing client relationships.
Work History
Bartender
1 Year 10 Months- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Mixed and served a diverse range of cocktails and beverages for customers.
- Developed knowledge of drink recipes and techniques to create unique cocktails.
- Maintained cleanliness and organization of the bar area to meet health standards.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Regional Operations Manager
14 Years 1 Month- Directed daily operations across multiple rehabilitation facilities to ensure efficient service delivery.
- Enforced compliance with local, state, federal regulations and company standards. (Louisiana Dept. of Health, Medicaid, Joint Commission and CARF).
- Managed application submissions, ensuring all credentialing and licensing requirements were met promptly.
- Conducted regular audits of operational procedures to ensure compliance with Louisiana Dept. of Health regulations and company policies.
- Assisted in recruiting, hiring and training of employees.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
High School Diploma
Skills
Multitasking ability
Operations management
Reliability
Excellent interpersonal skills
Policy development and enforcement
Timeline
Bartender
Top Shelf
10.2024 - CurrentRead More
Regional Operations Manager
Journey Rehab Mental Health
07.2010 - 08.2024Read More
Pineville High School
High School Diploma
Read More