Christina Groeger
Eugene,OR
Summary
Dynamic Nail Technician with a proven track record at French Nails & Spa, excelling in customer service and nail art techniques. Recognized for enhancing client satisfaction through personalized service and effective schedule management. Adept at multitasking and problem-solving, ensuring a clean and organized workspace while delivering quality nail care.
Overview
14
14
years of professional experience
Work History
Nail Technician
French Nails & Spa - Encinitas
Eugene, OR
02.2022 - Current
- Learned sanitation and safety protocols to maintain a clean and safe work environment.
- Assisted in nail care procedures, including manicures and pedicures, under supervision.
- Familiarized with various nail products and tools to provide quality services.
- Adapted quickly to customer preferences, enhancing overall client satisfaction.
- Maintained organized workstations for efficiency and improved service delivery.
- Engaged with clients to understand their needs and recommend suitable treatments.
- Oversaw schedule to manage appointments of new and existing clients.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
Sales Associate
Lowes Distribution Center
Albany, OR
05.2021 - 02.2022
- Assisted customers in locating products and provided accurate information on features and benefits.
- Operated warehouse equipment, ensuring safe handling of materials and compliance with safety protocols.
- Maintained inventory accuracy by conducting regular stock counts and updating system records promptly.
- Collaborated with team members to streamline processes, enhancing overall operational efficiency within the center.
- Processed orders efficiently, ensuring timely fulfillment while adhering to quality standards set by management.
- Resolved customer inquiries and complaints professionally, contributing to a positive shopping experience for clients.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Safeway
Yakima, WA
12.2018 - 01.2021
- Trained new associates on product knowledge, customer service standards, and safety procedures effectively.
- Implemented organizational strategies for merchandise displays, improving accessibility and visibility for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Waitress
Yakima Country Club
06.2011 - 11.2015
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu item selection, enhancing guest experience through knowledgeable recommendations.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Processed transactions accurately using point-of-sale systems, handling cash and credit payments effectively.
- Resolved customer complaints promptly, contributing to an increase in overall satisfaction levels.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Nail Technician License - Nails
Allure Cosmetology School
Portland, OR01.2022
High School Diploma - General Studies
East Valley High School
Yakima, WA06.2013
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Schedule maintenance
- Proficient in software
- Sales proficiency
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Nail Technician
French Nails & Spa - Encinitas
02.2022 - Current
Sales Associate
Lowes Distribution Center
05.2021 - 02.2022
Sales Associate
Safeway
12.2018 - 01.2021
Waitress
Yakima Country Club
06.2011 - 11.2015
Nail Technician License - Nails
Allure Cosmetology School
High School Diploma - General Studies
East Valley High School