Christina Guajaca
Rio Linda,Ca
Summary
Dedicated the customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
1821
1821
years of professional experience
Work History
Ambassador
Amazon SMF
Sacramento, CA
04.2019 - 05.2021
- Trained new associates on how to succeed in the company and within the pack department
- Also train current associates for indirect roles such as “Waterspidering” (consistently providing inventory) for a group of 6 during our ten hour shift.
- Employee of the month.
- Frequently ranked 10 best time rate throughout the inbound department.
- Conducted individual audits to help assist the new hires whom where near the cut off mark for termination due to lack of meeting time and product processing requirement level.
Seasonal Retail Associate
DD’S Discount Store
North Highlands, CA
11.201 - 01.2016
- Offered exceptional customer service to differentiate and promote the company brand
- Meet target set by the company in the stockroom as daily goals
- Welcomed customers with a friendly greeting while actively striving to create customer focused shopping environment.
Sales Representative
Sparks Energy
Sacramento
01.2014 - 09.2015
- Lead a team of canvassers offering PG&E customers the opportunity to register for the price protection program with Sparks Energy
- Verified all new customer personal account registrations with proper customer privacy confidentiality rights in demonstrated in every aspect
- Calculated new savings and kept records of these numbers to later use as reference
- Achieved highest regional new account registrations for 3 months straight
Assistant
Kirby Inc
Fairfield, CA
03.2012 - 12.2013
- Trained new recruits on demonstrations, sales tactics, and warranty information
- Developed new sales pitch for new recruits utilize h until they can personalize one of their own that works for them
- Organized daily morning meetings for team motivation gathering before assigning group work areas
- Processed credit applications for approval upon new hires first week of training
- Managed team budget / expenses.
Education
Still Pending - Criminal Justice
American River College
Sacramento, CA06.2026
Skills
- Ability to cross train between departments
- Microsoft Excel and Powerpoint expertise
- Customer Service/ Communications
- Detailed Oriented
- Customer Service
- Schedule Coordination
- Creative Thinking
Timeline
Ambassador
Amazon SMF
04.2019 - 05.2021
Sales Representative
Sparks Energy
01.2014 - 09.2015
Assistant
Kirby Inc
03.2012 - 12.2013
Still Pending - Criminal Justice
American River College
Seasonal Retail Associate
DD’S Discount Store
11.201 - 01.2016
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