Christina Haralambou
Philadelphia,PA
Summary
Results-driven and people-focused professional, with 8 years of exceptional team leadership , customer service experience and detailed problem solving skills, seeking a full-time position that offers opportunistic challenges, utilizing interpersonal skills.
Overview
8
8
years of professional experience
Work History
Department Manager
Inditex - Zara
08.2017 - 09.2018
- Actively participated in the setup/opening/staffing/training of the largest Zara store to date in the greater Philadelphia area.
- Analyzed reports and implemented strategies to achieve the daily sales targets
- Managed inventory to maintain optimal stock levels and meet expected demands.
- Communicated with management and regional team to maintain transparency.
- Successfully completed large projects by delegating over 30 employees in order to maximize productivity.
- In charge of weekly scheduling and payroll.
Floor Supervisor
Inditex - Zara
10.2016 - 08.2017
- Oversaw and evaluated employee performance through coaching and training.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted interactive morning meetings to motivate the team.
Visual Merchandiser
Inditex - Zara
09.2015 - 10.2016
- Analyzed sales data and implemented new displays, promotions and store layout changes.
- Supervised and trained the team of merchandising associates, verifying accuracy and efficiency in work processes.
Product Leader
Inditex - Zara
04.2015 - 09.2015
- Provided exceptional customer service with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
Cashier Manager
Inditex - Zara
01.2012 - 07.2014
- Carried out all kinds of transactions including cash/credit and refunds or returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Marketing Department Analyst ( Internship)
National Bank Of Greece
09.2010 - 09.2011
- Conducted market research to identify new opportunities and target markets.
- Inputted, updated and rearranged database, helping clients and employees come more familiar with new systems.
- Interacted with various vendors and organizations setting up accounts offering discounts and benefits.
Education
Business Planning And Information Systems - Bachelors Degree
University of Patras
Patras, Greece05.2012
Skills
- Motivational Leadership
- Delegation
- Project management
- Staffing and
- SQL
- HTML
Languages
Greek
Native or Bilingual
English
Native or Bilingual
Timeline
Department Manager
Inditex - Zara
08.2017 - 09.2018
Floor Supervisor
Inditex - Zara
10.2016 - 08.2017
Visual Merchandiser
Inditex - Zara
09.2015 - 10.2016
Product Leader
Inditex - Zara
04.2015 - 09.2015
Cashier Manager
Inditex - Zara
01.2012 - 07.2014
Marketing Department Analyst ( Internship)
National Bank Of Greece
09.2010 - 09.2011
Business Planning And Information Systems - Bachelors Degree
University of Patras
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