CHRISTINA HEISINGER
EVANSTON,ILLINOIS
Summary
Results-driven administrative professional specializing in optimizing operations and enhancing team collaboration. Successfully managed complex travel logistics and organized corporate events, consistently improving process efficiency while maintaining high standards in document management and communication.
Overview
15
15
years of professional experience
Work History
Administrative Assistant - Development Project Manager
Mather
Evanston, Illinois
05.2016 - Current
- Coordinated executive calendar, managed meeting schedules, and organized travel logistics to ensure efficient time management.
- Draft and manage confidential correspondence on behalf of the SVP.
- Maintain discretion of handling sensitive information.
- Facilitate communication and pro-active collaboration between all departments.
- Prepare agendas, minutes, and supportive materials for executive and department meetings.
- Assisted in organizing and managing various company events to promote engagement and collaboration.
- Supported planning and execution of corporate-level programs to enhance departmental engagement and collaboration.
- Manage document management during all phases of development projects and support contract negotiation process.
- Facilitated coordination, updates, and approvals for confidentiality agreements, RFPs, and contracts, ensuring compliance and clear communication.
- Manage expense processing, invoice approvals, and administrative documentation.
- Organize and maintain department project files, and Senior VP working files.
- Effectively coordinate written and verbal correspondence with vendors and other outside stakeholders/partners.
- Code all invoices, obtain approvals and work with accounting department to ensure prompt payment.
- Created excel worksheets to organize and analyze large amounts of data.
- Manage interior design coordination and procurement operations across 4 distinct retirement communities.
- Enforced strict adherence to internal design standards for all furniture, fixtures, and equipment selection.
- Led the production of design collateral, including high-quality interior renderings and immersive virtual reality home tours.
- Identify process improvement opportunities within the department.
Firm Administrator
Sassetti, LLC
Oak Park, Illinois
01.2015 - 01.2016
- Managed administrative functions of tax return process, ensuring timely documentation, efficient paperwork processing, and effective communication with tax accountants.
- Assigned responsibilities, supervised administrative staff, and reviewed performance to enhance team effectiveness.
- Standardized office procedures, systems, and forms to improve operational consistency.
- Recommended system revisions and implemented new forms and procedures.
- Direct new employee orientation program.
- Maintain professional license records and CPE records for accounting staff, and file necessary reports.
- Managed procurement and inventory of office equipment and supplies to ensure operational efficiency.
- Coordinated logistics for all firm social events, ensuring effective planning and execution.
- Track past due client accounts, and perform collection efforts as requested by partners.
Office Manager
Brown Kaplan + Liss LLP / Porte Brown LLC (merger)
Evanston, Illinois
01.2013 - 01.2015
- Assign responsibilities and supervise the administrative staff; review performance of administrative staff.
- Maintain office to ensure a neat, clean, professional appearance.
- Conducted interviews and hired candidates for administrative positions, enhancing team capability.
- Managed administrative processes for tax returns, overseeing documentation intake, processing paperwork, facilitating communication with tax accountants, and coordinating return assembly and eFiling.
- Entered invoices into QuickBooks to track expenses accurately.
- Orchestrated office merger transitions, executing database migrations, physical workplace restructuring, and staff training on newly implemented workflows.
Human Resources/Firm Administration Manager
Brown, Kaplan + Liss LLP
Evanston, Illinois
01.2013 - 01.2015
- Direct maintenance of Policy and Procedures Manual.
- Recruit, interview and hire candidates for administrative positions.
- Assign responsibilities and supervise the administrative staff; review performance of administrative staff.
- Administered employee benefit programs, ensuring compliance and maximizing employee satisfaction.
- Direct new employee orientation program.
- Implement and monitor procedures.
- Standardize office procedures, systems and forms.
- Recommended system revisions and implemented new forms and procedures.
- Review monthly time entries for accuracy.
- Maintain professional license records and CPE records for accounting staff, and file necessary reports.
- Managed firm book controllership and bookkeeping for multiple client accounts using QuickBooks, ensuring accurate financial reporting.
- Track past due client accounts, and perform collection efforts as requested by partners.
- Coordinated and executed firm social events to enhance employee engagement and foster team cohesion.
- Manage social media activities on behalf of the firm as well as develop and launch campaigns to keep clients and referral sources engaged.
- E-blasts and mass mailings - this includes sending eblasts to clients and referral sources as well as sending mass mailings to prospective clients and referral sources.
- Maintaining client and referral source database - this includes adding new clients and referral sources, monitoring changes in addresses and other contact information as well as supervising staff member use of the firm's data base.
Bookkeeper, Marketing and Administrative Assistant
Oscar Isberian Rugs
Evanston, Illinois
01.2011 - 01.2013
- Managed bookkeeping for 3 companies in QuickBooks, handling A/R activities, bank reconciliations, payroll, and sales tax to ensure financial accuracy and compliance.
- Produced weekly and monthly reports.
- Coordinated marketing efforts for the company, contributing to brand awareness and customer engagement.
- Supported HR team with recruitment and onboarding processes.
- Oversaw special projects, ensuring timely completion and adherence to quality standards, enhancing overall project delivery.
Education
B.Ph. - Communications
Northwestern University
Evanston, IllinoisSkills
- Project management
- Program coordination
- Schedule coordination
- Travel coordination
- Stakeholder engagement
- Budget tracking
- Document management
- Records management
- Financial administration
- Process improvement
- Project planning
- Operational support
- Computer skills
- Team collaboration
- Problem solving
- Effective communication
Other
- Illinois Notary for Cook County.
- Proficient in QuickBooks and Microsoft Office.
Timeline
Administrative Assistant - Development Project Manager
Mather
05.2016 - Current
Firm Administrator
Sassetti, LLC
01.2015 - 01.2016
Office Manager
Brown Kaplan + Liss LLP / Porte Brown LLC (merger)
01.2013 - 01.2015
Human Resources/Firm Administration Manager
Brown, Kaplan + Liss LLP
01.2013 - 01.2015
Bookkeeper, Marketing and Administrative Assistant
Oscar Isberian Rugs
01.2011 - 01.2013
B.Ph. - Communications
Northwestern University