Hi, I’m
Christina Hewitt
Olathe,KS
Summary
Accomplished Senior Associate at Kirklands Home Goods, adept in training and mentoring with a knack for surpassing sales goals through strategic planning and performance monitoring. Leveraged team leadership and customer service excellence to foster growth and drive revenue. Expert in POS system operation, demonstrating a commitment to detail and team success.
Overview
23
years of professional experience
Work History
Kirklands Home Goods
Senior Associate
11.2022 - Current
Job overview
- Met or exceeded sales objectives consistently to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Contributed towards strategic planning initiatives aimed at driving continuous improvement within the sales department's operations.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Achieved or exceeded company-defined sales quotas.
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
Self Employed Services
Home Stager
05.2019 - 10.2022
Job overview
- Increased the perceived value of properties with well-planned design layouts and color schemes.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally.
- Helped clients achieve faster home sales and higher offers by providing expert advice on property presentation and curb appeal improvements.
- Stayed current on industry trends to provide innovative staging solutions that met client expectations and market demands.
- Maximized space utilization by decluttering and organizing interiors for a clean, spacious appearance.
- Developed space planning concepts, color palette selections, and textile presentations.
- Selected furniture, lighting and accessories to enhance design concepts.
VIPKID
English as a Second Language Teacher
09.2019 - 02.2020
Job overview
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Increased student confidence through regular feedback and personalized instruction.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Educated students in basics of English grammar and conversational speaking.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Developed activities and integrated technology to diversify instruction.
- Attended workshops to learn about student motivation and engaging learning activities.
The Kitchenworks
Kitchen Designer
08.2001 - 07.2003
Job overview
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
- Created comprehensive product lists based on finalized designs and budgets.
- Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
- Attended industry events and trade shows to stay current on emerging trends, materials, and technologies in kitchen design.
- Conducted thorough site visits to gather accurate measurements and assess existing conditions for each unique project scope.
- Enhanced kitchen functionality by creating custom designs tailored to individual client needs.
- Leveraged strong vendor relationships to negotiate favorable pricing for clients without sacrificing quality or style preferences.
- Worked closely with architects, builders, and interior designers as part of an integrated team approach to deliver complete home renovation solutions.
Education
Indiana State UniversityTerre Haute, IN
Associate of Science from Interior Design
05.2001
Stage One Hair SchoolRolla, MO
Cosmetology Degree from Cosmetology Education
05.1996
Lees Summit HighschoolLee's Summit, MO
High School Diploma
05.1992
Skills
- Training and mentoring
- Performance monitoring
- Team Leadership
- Team Supervision
- Customer Service
- Time Management
- Decision-Making
- Attention to Detail
- Customer interaction
- Management Support
- Flexible Schedule
- Product Merchandising
- POS System Operation
Timeline
Senior Associate
Kirklands Home Goods
11.2022 - Current
English as a Second Language Teacher
VIPKID
09.2019 - 02.2020
Home Stager
Self Employed Services
05.2019 - 10.2022
Kitchen Designer
The Kitchenworks
08.2001 - 07.2003
Indiana State University
Associate of Science from Interior Design
Stage One Hair School
Cosmetology Degree from Cosmetology Education
Lees Summit Highschool
High School Diploma
Similar Profiles
Charmen A. PinkardCharmen A. Pinkard
Sales Associate at Kirklands Home GoodsSales Associate at Kirklands Home Goods
Morgan CoutureMorgan Couture
Sales Associate at Kirklands Home GoodsSales Associate at Kirklands Home Goods
Jacob FriedrichJacob Friedrich
Warehouse Associate at Kirklands Home GoodsWarehouse Associate at Kirklands Home Goods