Christina Innocent
Miramar,FL
Summary
Friendly and dependable professional with strong customer service and communication skills. Experienced in assisting diverse individuals, managing high-volume tasks, and ensuring guest satisfaction. Seeking a position as a Room Service Order Taker to provide excellent service, accurate order handling, and a positive guest experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Villa Maria Nursing & Rehabilitation Center
Miami, FL
08.2024 - Current
- - Provided high-quality service and support to patients, ensuring comfort and satisfaction.
- - Maintained detailed records and assisted with documentation.
- - Practiced strong communication and listening skills to meet individual needs.
- - Collaborated with staff to manage operations in a fast-paced environment.
Front Desk Agent
Retail & Customer Service Experience
Miramar, FL
01.2023 - 2024
- - Assisted customers with inquiries and purchases while ensuring a welcoming experience.
- - Processed orders, handled transactions, and maintained accuracy in service.
- - Resolved complaints and maintained customer satisfaction in busy environments.
Education
No Degree -
N/A
N/ASkills
- Guest Service & Hospitality
- Order Taking & Accuracy
- Communication & Active Listening
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Cash Handling & Documentation
- Conflict Resolution & Problem-Solving
Certification
- CPR & First Aid Certified
- Hospitality or Food Safety Certification (willing to obtain)
Additional Information
Bilingual: English & Haitian Creole
Additional Information
- - Flexible schedule including nights, weekends, and holidays
- - Strong passion for hospitality and guest satisfaction
Timeline
Nursing Assistant
Villa Maria Nursing & Rehabilitation Center
08.2024 - Current
Front Desk Agent
Retail & Customer Service Experience
01.2023 - 2024
No Degree -
N/A