Christina Jessie
Galveston,TX
Summary
Dynamic retail professional with extensive experience at Family Dollar, excelling in customer service and retail operations. Proven track record in enhancing product visibility and exceeding sales goals through effective teamwork and clear communication. Skilled in inventory management and problem-solving, consistently delivering results in fast-paced environments.
Professional Display Specialist with comprehensive experience in visual merchandising and design. Skilled in creating compelling displays that drive customer engagement and sales, while consistently meeting brand standards. Strong focus on team collaboration, adapting to changing needs, and achieving measurable results. Known for creativity, problem-solving abilities, and effective communication skills.
Experienced with visual merchandising and creating compelling in-store displays. Utilizes creative design skills to enhance customer experience and drive sales. Track record of effective inventory management and collaboration with cross-functional teams.
Overview
10
10
years of professional experience
Work History
Store Display Coordinator
Dollar Tree
04.2022 - Current
- Assisted in creating visually appealing product displays to enhance customer engagement.
- Collaborated with team members to maintain inventory organization and accuracy.
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Retail Store Manager
Family Dollar
10.2020 - 04.2022
- Supervised daily store operations, ensuring compliance with company standards and policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels, optimizing stock replenishment to meet customer demand.
- Developed and implemented promotional displays to enhance product visibility and sales.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Food Service Manager
Five Star Food Mart
06.2015 - 08.2020
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented employee training programs, enhancing service quality.
- Managed inventory control, optimizing stock levels to reduce waste and improve efficiency.
- Coordinated staff schedules, aligning workforce availability with peak service times.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reviewed and approved employee schedules and timesheets.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
Education
High School Diploma -
Columbus East Highschool
Columbus, IN06-1999
Skills
- Deadline management
- Customer experience
- Retail operations
- Fast-paced environment
- Deadline oriented
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Clear communication
- Task prioritization
Timeline
Store Display Coordinator
Dollar Tree
04.2022 - Current
Retail Store Manager
Family Dollar
10.2020 - 04.2022
Food Service Manager
Five Star Food Mart
06.2015 - 08.2020
High School Diploma -
Columbus East Highschool
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