CHRISTINA JOHNSON
Paramount,CA
Summary
Dedicated Ambulatory Clinic Assistant offering experience in direct out-patient and In-patient care with medical office management and staffing experience. Committed to obtaining the highest level of patient satisfaction. Providing top-quality, patient-centered care and highly skilled in addressing acute and chronic conditions.
Overview
10
10
years of professional experience
Work History
PCT/Medical Assistant
Keck Medical Center of USC
Los Angeles, CA
04.2022 - Current
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Documented activities and recorded information in EMR system (Epic and Cerner charting system)
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills
- Assisted patients with basic care and provided excellent service
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Aided in clinical care and maintained patient well-being across several areas and locations
- Led patients to exam rooms, answered general questions and prepared patients for physicians by explaining the process.
Certified Nursing Assistant
Aya Healthcare
San Diego, California
08.2020 - Current
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Documented activities and recorded information in EMR system (Cerner charting system).
Certified Nursing Assistant
Kaiser Foundation Hospital
Downey, California
12.2021 - 11.2023
- Observed and reported unusual symptoms and changes to charge nurse
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Documented activities and recorded information in EMR system (Epic Charting System).
Certified Nursing Assistant
Beach Side Rehabilitation Center
Huntington Beach, CA
01.2019 - 08.2021
- Supported ADLs and room transfers for in-patient procedures
- Helped patients prepare for treatment sessions with guidance to changing rooms and rehabilitation spaces
- Removed and replaced treatment room linens to maintain cleanliness and sanitation standards
- Applied hot and cold packs according to therapist directions
- Assisted residents with bathing and dressing to promote personal hygiene
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Care Management Team Lead
Sunrise Assisted Living
Seal Beach, CA
06.2014 - 07.2019
- Answered phone calls and responded to staff, family members, and resident's questions and concerns
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
- Helped residents and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
- Coordinated with the healthcare team to establish, enact and evaluate patient care plans
- Delivered food from kitchen, fulfilling additional requests to maximize resident's satisfaction
- Maintained knowledge of menu items, ingredients and preparation methods to assist residents with their individual diet plan.
Education
Certified Nursing Certificate -
American Red Cross
11.2019
General Education Diploma -
Paramount Adult Education Center
05.2012
Medical Assistant Certificate -
Career College of America
10.2008
Skills
- Charting Expertise
- Quick Problem Solver
- Experienced in Cerner & Epic charting system
- Procedure Room Preparation
- Direct Patient Care
- Coaching and Mentoring
- Work Planning and Prioritization
- Courteous with Strong Service Mindset
- Building Trust and Loyalty
- Performance monitoring
- Staffing
- Workflow Planning
Timeline
PCT/Medical Assistant
Keck Medical Center of USC
04.2022 - Current
Certified Nursing Assistant
Kaiser Foundation Hospital
12.2021 - 11.2023
Certified Nursing Assistant
Aya Healthcare
08.2020 - Current
Certified Nursing Assistant
Beach Side Rehabilitation Center
01.2019 - 08.2021
Care Management Team Lead
Sunrise Assisted Living
06.2014 - 07.2019
Certified Nursing Certificate -
American Red Cross
General Education Diploma -
Paramount Adult Education Center
Medical Assistant Certificate -
Career College of America
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