Christina Johnson
Moody
Summary
Results-driven counter manager with a track record of highly productive and efficient task completion. Possess specialized skills in customer service management, sales strategy implementation, and inventory control. Excel in communication, leadership, and problem-solving to enhance team performance and achieve sales targets.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Counter Manager
Bobbi Brown Cosmetics
Birmingham
03.2025 - Current
- Lead sales team to exceed targets, enhancing counter performance and customer engagement.
- Analyze sales data to identify growth opportunities, driving strategic initiatives.
- Deliver personalized customer service, fostering loyalty and long-term relationships.
- Fostered a supportive team environment, promoting knowledge sharing and boosting morale, which contributed to improved service delivery.
Medical Receptionist
Naaman Clinic
Hoover
05.2024 - 03.2025
- Managed patient records, ensuring precise documentation and streamlined file organization.
- Handled insurance claims, securing prompt reimbursements and minimizing payment delays.
- Verified insurance details, boosting reimbursement rates and aiding patient financial planning.
Counter Manager
Benefit Cosmetics in ULTA Beauty
Trussville
10.2023 - 03.2024
- Maintain cleanliness, ensuring safety; enhance client trust via effective communication.
- Managed daily operations of cosmetic counter and ensured product availability.
- Developed strong customer relationships through personalized service and follow-ups.
Key Holder
MAC Cosmetics
Birmingham
09.2019 - 12.2022
- Create personalized makeup looks enhancing client features for various events.
- Ensure hygiene and sanitation standards, maintaining a clean and safe environment.
- Deliver professional, punctual, and confidential services, boosting client satisfaction.
- Maintained visual merchandising standards aligned with MAC Cosmetics branding guidelines.
Education
Bachelor's - Business Management
University of Alabama at Birmingham
Birmingham, ALSkills
- Performance optimization
- Customer relationship management
- Sales strategy
- Goal setting
Certification
Cosmetology License, Present
Personal Information
Willing To Relocate: Anywhere
Timeline
Counter Manager
Bobbi Brown Cosmetics
03.2025 - Current
Medical Receptionist
Naaman Clinic
05.2024 - 03.2025
Counter Manager
Benefit Cosmetics in ULTA Beauty
10.2023 - 03.2024
Key Holder
MAC Cosmetics
09.2019 - 12.2022
Bachelor's - Business Management
University of Alabama at Birmingham