Christina Juarez

• Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
• Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
• Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

• Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.

• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
• Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  Managed deposits, withdrawals and wire transfers to process smooth
  banking transactions for clients

• Enhanced customer satisfaction with guidance on menu knowledge and recommendations.
• Developed training materials by creating comprehensive guides and resources for new waitstaff.
• Coordinated team-building activities to strengthen communication among waitstaff.
• Streamlined service procedures by training staff on efficient order-taking techniques.

• Updated databases to reflect current information.
• Maintained records to support smooth operations.
  Conducted inspections to identify discrepancies in details.
• Reviewed documents for accuracy and completeness.