Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Christina Kelley

San Diego,CA

Summary

Accomplished team leader with extensive experience in staff management and a strong focus on enhancing customer experiences. Recognized for establishing high standards and improving service quality across diverse teams. Committed to personal integrity and service excellence, consistently driving positive outcomes. Actively pursuing career growth opportunities that align with a passion for making a meaningful impact.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Parts Coordinator

Camping World
San Diego, CA
04.2025 - Current
  • Established and maintained positive vendor relationships to ensure reliable supply chain.
  • Analyzed vendor performance data to identify and implement efficiency improvements.
  • Collaborated with cross-functional teams to streamline operations and enhance process efficiency.
  • Conducted inventory data analysis, optimizing stock levels by 25% through trend identification.
  • Demonstrated effective time management skills in a remote work environment.
  • Utilized advanced communication tools for consistent collaboration across teams and locations.

Remote Parts Coordinator

Bish's RV
Remote, United States Of America
04.2022 - 10.2024
  • Managed vendor relationships including negotiating contracts and arranging payment terms.
  • Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction.
  • Responded to customer requests for special orders or unusual items by researching available options.
  • Provided technical assistance to customers when necessary in the selection of appropriate parts for their needs.
  • Assisted customers with inquiries regarding availability, pricing, and delivery times for parts.
  • Maintained accurate records of all parts received and distributed.
  • Coordinated with purchasing department to order additional parts as needed.
  • Compiled information related to part numbers, descriptions, suppliers into an electronic database.

OEM Parts Manager

Camping World
Katy, TX
02.2016 - 04.2022
  • Led a team of parts specialists, achieving 15% sales revenue growth through exceptional service.
  • Executed inventory control procedures to optimize stock levels and reduce procurement costs.
  • Researched and partnered with suppliers to enhance order fulfillment time for Remote Work RV Industry.
  • Collaborated with team members, contributing to 10% increase in overall productivity.
  • Proposed solutions that improved inventory management, decreasing excess inventory by 30%.
  • Utilized strong data entry skills to ensure 100% order accuracy and enhanced processing efficiency.
  • Developed communication strategies with vendors to foster customer satisfaction and drive growth.

Regional Restaurant Manager

Which Which / Bullritos
Houston, TX
02.2008 - 06.2016
  • Drove revenue growth by leading cross-functional teams across multiple locations.
  • Implemented financial management strategies, achieving year-over-year profit margin increases.
  • Developed strategic plans that optimized operations and reduced operational costs.
  • Enhanced customer satisfaction through improved service delivery and targeted staff training programs.
  • Supervised staff training in food handling, safety protocols, and customer service excellence.
  • Conducted weekly team meetings to address performance issues and deliver constructive feedback.
  • Monitored inventory levels to ensure timely delivery of fresh produce within budget constraints.
  • Ensured compliance with health, sanitation, and liquor regulations through effective communication.

Human Resources Assistant

Champion Windows
Houston, TX
09.2005 - 11.2007
  • Streamlined employee record management systems, enhancing HR operational efficiency by 35%.
  • Coordinated over 100 candidate interviews and onboarding processes, achieving a 97% completion rate within deadlines.
  • Assisted in payroll processing for 200+ employees, ensuring timely and accurate disbursement of salaries.
  • Enhanced benefits enrollment processes, leading to a 25% increase in employee participation.
  • Fostered effective communication with vendors, improving service delivery and satisfaction.
  • Applied conflict resolution techniques, successfully addressing employee grievances and improving workplace morale.

92A - Automated Logistics Specialist

United States Army
Worldwide, Other
09.1993 - 07.2003
  • Led a team of supply personnel, enhancing accuracy of stock records and storage procedures.
  • Streamlined data collection processes, boosting performance and cost data accuracy by 40%.
  • Verified received quantities against invoices and processed 100% of requests using automated supply applications.
  • Coordinated daily operations, ensuring all tasks aligned with organizational objectives for optimal efficiency.
  • Managed personnel issues and performance standards, achieving a team productivity increase of 35%.
  • Provided training and mentorship to staff, resulting in improvement in professional development outcomes.

Education

Bachelor of Science - Interdisciplinary Studies

University of Houston Downtown
Houston, TX
09-2009

High School Diploma -

Enterprise High School
Enterprise, AL
08-1993

Skills

  • Supply and inventory optimization
  • Customer support and relations
  • Team leadership development
  • Process enhancement techniques
  • Conflict resolution strategies
  • Operational management expertise
  • Financial oversight and administration
  • Budgeting for cost control
  • Customer service excellence
  • Staff training and development
  • Inventory management expertise
  • Financial management skills
  • Labor and food cost control strategies
  • Customer satisfaction focus
  • Restaurant operations management skills
  • Food service experience
  • Complaint resolution techniques
  • Purchasing expertise

Certification

  • United States Army Quarter Master School - 92A Automated Logistics Training and Certification
  • Food Manager Certification
  • Food Handlers Certification
  • CPR Certification
  • Military BLS Certification - Basic Life Support Certification
  • MLC - Management Leadership Course
  • BLC - Basic Leadership Course
  • Hazmat and Forklift Operation and Certification

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Several Military Achievement Awards during ten years of military service.
  • City of San Diego Certificate of Mayoral Recognition by Todd Gloria for Community Volunteer
  • California Legislature Assembly Certificate of Recognition for community outreach
  • Council member Stephen Whitburn Certificate of Recognition
  • Hillcrest Honors Volunteer of the Year Award 2025
  • Kiwanis of Hillcrest All Inclusive Dynamic Duo Award 2024-25
  • Hillcrest Honors Founder Award 2025
  • 2024 -2025 Board Member - Director of Kiwanis HIllcrest All Inclusive Club

Affiliations

  • Kiwanis International - Hillcrest Club Board of Directors
  • Rotary International - Hillcrest Rotary Club Charter Member
  • Veterans of Foreign Wars Member
  • Hillcrest San Diego February 2025 Hillcrest Honors Event Manager
  • Active Hillcrest Community Volunteer

References

References available upon request.

Timeline

Parts Coordinator

Camping World
04.2025 - Current

Remote Parts Coordinator

Bish's RV
04.2022 - 10.2024

OEM Parts Manager

Camping World
02.2016 - 04.2022

Regional Restaurant Manager

Which Which / Bullritos
02.2008 - 06.2016

Human Resources Assistant

Champion Windows
09.2005 - 11.2007

92A - Automated Logistics Specialist

United States Army
09.1993 - 07.2003

Bachelor of Science - Interdisciplinary Studies

University of Houston Downtown

High School Diploma -

Enterprise High School

Similar Profiles

CREATE PROFILE