Christina Kennedy
Springfield,Ohio
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
18
18
years of professional experience
Work History
waitress
Cracker Barrel Old Country Store
Springfield, Ohio
03.2007 - Current
- Managed multiple tables efficiently in fast-paced environment while maintaining high service standards.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Trained new staff on menu knowledge, service techniques, and operational procedures.
- Collaborated with kitchen staff to ensure timely delivery of orders and address special requests.
- Developed strong relationships with regular customers, enhancing overall dining experience through personalized service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed order intake through effective phone communication.
Education
GED - undefined
North High
01.2002
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Reliability and punctuality
- Guest relations
Timeline
waitress
Cracker Barrel Old Country Store
03.2007 - Current
GED - undefined
North High