Summary
Overview
Work History
Education
Skills
Timeline
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Christina Kim

Austin,TX

Summary

Outgoing student with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

3
3
years of professional experience

Work History

Sales Associate

Urban Outfitters
10.2024 - Current
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Shift Lead

Melt Ice Creams
03.2023 - 06.2024
  • Manage a team of 2 to 3 members.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Responded to customer inquiries and complaints in a professional manner.
  • Ensured compliance with health and safety regulations at all times.
  • Performed administrative tasks including filing documents, data entry.
  • Enforced store policies regarding returns, exchanges, refunds, discounts.
  • Performed opening and closing procedures such as setting alarm systems, counting money.

Barista/Cashier

Craft Boba Tea
05.2022 - 07.2022
  • Greeted and welcomed customers with a positive and friendly attitude
  • Educated customers on drink options or recommendations based on their drink preferences
  • Helped keep a clean and organized space in the customer area and work area
  • Prepared high-volume orders in a timely manner
  • Restocked and replenished items including teas, syrups, boba, JOY Ice Cream Macarons, sodas, and snacks
  • Quickly and accurately handled financial transactions of all types

Education

Diploma -

Sunset P-TECH
05.2024

Some College (No Degree) - Psychology

University of Texas At Austin
Austin, TX

Associates - Criminal Justice

University of North Texas At Dallas

Skills

  • Positive Interpersonal Skills
  • Collaborative Teamwork
  • Strong Work Ethic
  • Active Listening
  • Effective Reasoning Skills
  • Computer Skills
  • Time Management Abilities
  • Problem Resolution
  • Upselling
  • Excellent people skills

Timeline

Sales Associate

Urban Outfitters
10.2024 - Current

Shift Lead

Melt Ice Creams
03.2023 - 06.2024

Barista/Cashier

Craft Boba Tea
05.2022 - 07.2022

Diploma -

Sunset P-TECH

Some College (No Degree) - Psychology

University of Texas At Austin

Associates - Criminal Justice

University of North Texas At Dallas

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Christina Kim