Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Lane

Buffalo,TX

Summary

Highly motivated and resourceful professional seeks opportunity in a fast-paced and challenging environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Relations Manager

Chris Christensen Systems
01.2025 - Current
  • I am responsible for managing all international and domestic orders, overseeing approximately $500,000 to $1 million in monthly revenue.
  • I handle a high-volume, multi-line phone system (10 lines) and manage all incoming company emails, addressing a wide range of topics including repairs, warranties, orders, shipping, and warehouse inquiries.
  • Additionally, I process all credit issuances for distributors in cases of damaged, missing, or expired products upon delivery.
  • I oversee and coordinate all donation activities, including partnerships with social media influencers (e.g., TikTok brand ambassadors), sponsorships for dog shows, and contributions to dog rescues.
  • I manage the company’s online reputation by responding to all reviews, both positive and negative, across various platforms.
  • I also handle all Chewy.com orders, from processing to shipping, as part of our newly launched partnership.
  • Warehouse procurement falls under my responsibilities as well—I ensure the company remains fully stocked with necessary operational supplies.
  • Lastly, I serve as the primary point of contact for all international and domestic distributors, managing all aspects of communication and coordination directly.

Clerical

Castle Energy Services
01.2024 - Current
  • In charge of overseeing all field operations regarding pipeline procedures
  • Generate JSA forms, Excavation reports and all employee production daily
  • Daily inspections and reports completed
  • OSHA compliance
  • DOT certified
  • Certified Flagger certification as well as Competent Persons Training.

Manufactured Homes Sales Agent

Fairfield Home Center
01.2023 - 01.2024
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Met weekly sales goals per Sales Manager
  • Sold Manufactured homes, Tiny Homes and RVs
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Education

GED -

Frisco Highschool
Frisco, TX
01.2006

Real Estate License - Real Estate

Champions Real Estate School
Dallas, TX
03.2025

Skills

  • Can type 80 or more WPM
  • Accounts Payable & Accounts Receivable
  • 10 years of Customer Service Experience
  • Office 365
  • Report Preparation
  • Human Resources Support
  • General, Ortho, RCT dental coding
  • ADP Payroll/Taxes
  • One Site, Real Page and Yardi Software
  • Dentrix and Eaglesoft experience

Certification

  • RDA Certified
  • CPR Certified
  • OSHA and HIPPA Trained
  • DOT Certification
  • Certified Flagger
  • Real Estate License (Pending)

Timeline

Customer Relations Manager

Chris Christensen Systems
01.2025 - Current

Clerical

Castle Energy Services
01.2024 - Current

Manufactured Homes Sales Agent

Fairfield Home Center
01.2023 - 01.2024

Real Estate License - Real Estate

Champions Real Estate School

GED -

Frisco Highschool

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