Christina Lawson
Decatur,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Operation Trainer
Archer Daniels Midland Company
Decatur, IL
05.2008 - Current
- Tracked clients progress in Software and adapted plans to maintain progress.
- Developed individualized plans to help customers reach goals within predetermined timelines.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Eliminated process gaps by implementing new methods of standardized training.
- Assessed student needs to develop effective training plans.
- Gathered and organized supplementary material to support structured lessons.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Server/ Hostess/ Shift Leader
Cracker Barrel Restaurant
Decatur, IL
04.2000 - Current
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Education
Diploma -
Warrensburg Latham High School
Warrensburg, ILSkills
- Instructor Selection
- Course Materials Development
Certification
Internal Auditing certification
Manger safe serve
Timeline
Operation Trainer
Archer Daniels Midland Company
05.2008 - Current
Server/ Hostess/ Shift Leader
Cracker Barrel Restaurant
04.2000 - Current
Diploma -
Warrensburg Latham High School
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