Natalie Aston
The Colony,Texas
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements.
Overview
15
15
years of professional experience
Work History
International Corporate Trainer
FarmHouse Fresh/SummerSoles Inc.
Dallas, TX
01.2012 - 08.2019
- Director of Education and International Trainer.
- Performed over 1,000 on-site trainings worldwide for luxurious resorts, hotels and day spas.
- Public Speaker at skin care trade shows (IECSC, IBS, Face & Body).
- Recruited and mentored new personnel.
- Created Company Training Manual for employees to better understand company mission, streamlining daily activities and customer care.
- Created and developed company training program, increased efficiency and exceeded training goals, resulting in numerous awards for Best Education.
- Created curricula, instructions, documents, surveys and written tests for various types of training courses.
- Managed training program for entire skin care team.
- Wrote customized skin care protocols for facials, body treatments, manicures and pedicures.
Licensed Esthetician
Barefoot Bar
The Colony, TX
12.2006 - 03.2012
- Owner of Barefoot Bar Skin Care and Soap Co.
- Performed facials, microdermabrasion, waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Created and designed natural essential oil-based soaps
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Carried out product inventory checks, charting and consultations.
- Discussed procedures and treatment options with clients.
- Maintained strong clientele base through exceptional customer experience.
- Performed 20+ facials, and waxing procedures per week.
- Flexibly worked evenings and weekends to accommodate spa guests.
Lead Licensed Esthetician
Body Therapy Center
Redondo Beach, CA
09.2004 - 12.2006
- Performed facials, microdermabrasion, waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Carried out product inventory checks, charting and consultations.
- Discussed procedures and treatment options with clients.
- Resolved customer complaints and facilitated conflict resolutions.
- Maintained strong clientele base through exceptional customer experience.
- Assisted owner at trade shows regarding new products and merchandising to increase overall revenue.
- Administered treatments to 30+ spa guests per week.
- Sterilized equipment for patient treatments.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Assisted team with strong merchandising skills.
Education
Master Aesthetician
Redondo Beach Beauty College
Redondo Beach, CA09.2004
Dramatic Arts Technical Theater
University of California, Santa Barbara
Santa Barbara, CA06.2000
Skills
- Virtual Learning Management
- Instructor Selection
- Attention to Detail
- Training Method Development
- Assignment Delegation
- Group Discussion Facilitation
- Class Scheduling
- Leadership Development
- Fee and Expense Estimation
- Course Optimization
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Timeline
International Corporate Trainer
FarmHouse Fresh/SummerSoles Inc.
01.2012 - 08.2019
Licensed Esthetician
Barefoot Bar
12.2006 - 03.2012
Lead Licensed Esthetician
Body Therapy Center
09.2004 - 12.2006
Master Aesthetician
Redondo Beach Beauty College
Dramatic Arts Technical Theater
University of California, Santa Barbara