Christina Lee
Trenton,NC
Summary
Professional with strong background in correctional facility operations, adept at maintaining order and ensuring safety. Skilled in conflict resolution, crisis management, and effective communication. Known for reliability, adaptability, and fostering team collaboration to achieve strategic results. Prepared to bring disciplined approach and high standards to this role. Experienced with detention facility management, ensuring safety and security of inmates and staff. Utilizes strong leadership and conflict-resolution skills to maintain order and enforce regulations. Knowledge of correctional procedures and team collaboration to achieve secure and efficient work environment.
Overview
15
15
years of professional experience
Work History
Assistant
Lee`s Custom Floors LLC
04.2016 - Current
- Completed daily logs for management review.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Performed wide-ranging administrative, financial and service-related functions.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Detention Center Officer
Jones County Sheriff Department
11.2022 - 03.2023
- Collaborated with fellow officers to develop effective strategies for managing challenging situations and maintaining order.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Managed escalation scenarios calmly and professionally, utilizing de-escalation techniques when necessary to maintain overall safety within the facility.
- Coordinated transportation arrangements for court appearances or transfers between facilities, ensuring efficient scheduling while adhering to strict security protocols.
- Attended to feeding, housing, and physical well-being of inmates.
- Assisted in intake and release of inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Assistant Store Manager
Dollar General Store
01.2017 - 01.2019
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Red Star Oil
03.2011 - 08.2012
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
Education
Certificate - Taser Training
Lenoir Community College
Kinston, NC02.2023
Certificate - EKG Technician
Wilson College
Wilson, NC11.2009
High School Diploma -
Learning Academy
Zebulon, NC2004
Skills
- Schedule and calendar management
- Bookkeeping
- Documentation and Recordkeeping
- Mail handling
- Administrative duties
- Inmate Supervision
- Inmate monitoring
- Booking procedures
- Inmate Transport
- Body and cell searches
- Customer Service-Oriented
- Cheerful
- Identity Verification
- Strong Work Ethic
Timeline
Detention Center Officer
Jones County Sheriff Department
11.2022 - 03.2023
Assistant Store Manager
Dollar General Store
01.2017 - 01.2019
Assistant
Lee`s Custom Floors LLC
04.2016 - Current
Cashier
Red Star Oil
03.2011 - 08.2012
Certificate - Taser Training
Lenoir Community College
Certificate - EKG Technician
Wilson College
High School Diploma -
Learning Academy