Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AdministrativeAssistant

Christina Lewis

Temple,TX

Summary

Summary of Qualifications: A motivated social worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocacy builds strategic partnerships, advocates for clients and advances change for communities in need.

Overview

20
20
years of professional experience

Work History

Social Worker

Bell County Specialty Courts
01.2022 - Current
  • Oversee daily operations of Veterans Treatment Court while managing Court’s mission; Maintain Veterans Treatment Court’s Specialized Certification with Ohio Supreme Court’s Specialized Docket Commission, including, but not limited to, development and approval of documents, manuals, agreements and monthly statistical data;
  • Provide technical assistance in administration of Veterans Treatment Court docket and consult with VTC Judge on wide range of organizational and managerial issues, including, but not limited to, Veterans Treatment Court efficiency regarding internal and external quality assurance.
  • Continuous development and implementation of procedures and policies to improve assigned Veterans Treatment Court goals, measures, and outcomes; serving as information data manager; maintaining data compliance with local or federal grants and Specialized Docket Commission data requirements; managing information system, including development of data collection protocol, designing and maintaining forms, and production of reports;
  • Manage and coordinate improvements of Veterans Treatment Court dockets’ weekly sessions while ensuring best practices for Specialized Docket Standards are maintained by all team members; ensuring appropriate materials and documentation have been prepared for Court team meetings and hearings;
  • Liaison between Common Pleas Court staff, Probation Officers and service providers (e.g., case management, substance abuse treatment, employment counseling) and assisting Judge in maintaining community support for necessary services and in fostering continued collaboration between criminal justice and treatment agencies involved with the program
  • Work closely with Veterans Treatment Court team members and stakeholders to promote team integrity while assisting Judge in maintaining community support for necessary services and fostering continued collaboration between criminal justice and community behavioral health agencies involved with the program;
  • Monitor and/or conduct identification, referrals, screening and assessment procedures for Veterans Treatment Court candidates through analysis, review of case flow management, data collection, review of documentation for eligibility determination and assistance with management of drug testing procedures;
  • Assisted clients with navigating and accessing social services such as housing and medical care
  • Maintained regular contact with clients by calling and visiting clients' homes
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
  • Monitored clients' progress and adapted treatment plans to meet changing needs

Investigator

CPS, Child Protective Services
12.2021 - 09.2022
  • Conducts specialized investigations of child abuse and neglect, as required by management
  • Serves as consultant and trainer to CPS investigation staff on forensic interview skills and techniques
  • Identifies and provides for staff development and training needs in area of forensic child abuse and neglect investigation to achieve and enhance quality performance of unit staff
  • Develops and maintains communication and working relationships within and outside agency, particularly with professionals associated with law enforcement investigations
  • Provides expert consultation to DFPS staff and community on complex issues associated with forensic child abuse and neglect investigations
  • Conducts in-depth interviews to accurately obtain information to determine immediate or long-term risk of abuse or neglect; models advanced interviewing techniques for other workers
  • Assesses family dynamics and functioning to determine degree and type of agency intervention needed
  • Prepares and provides sufficient case documentation (including forms and narratives) to provide complete and accurate record on cases, including legal documentation or testifying in court for all necessary court cases
  • Reviews cases identified by Child Safety Specialists for specific risk factors or assistance with forensic investigation techniques in order to ensure staff develop and implement appropriate casework actions and case plans
  • Attends training and participates in professional development as required by agency and/or supervisor
  • Performs other duties as assigned and required to maintain unit operations
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts
  • Knowledge of Texas criminal and civil law relating to abuse and neglect of children
  • Knowledge of forensic interviewing techniques
  • Knowledge of normal child development and family dynamics, including problem areas of domestic violence, substance abuse, and criminal activity
  • Knowledge of community resources, particularly within law enforcement community, and their use for addressing child abuse and neglect problems
  • Skill in forensic interviewing of children and adults; skill in determining risk of harm to children
  • Skill in applying crisis intervention techniques; skill in investigating and resolving difficult child abuse or neglect cases
  • Skill in verbal and written communication
  • Ability to establish and maintain effective working relationships with employees, agency staff, law enforcement personnel and community stakeholders
  • Ability to evaluate investigation records in relation to department standards for quality
  • Ability to analyze reports and produce comprehensive documents regarding findings
  • Ability to train staff in forensic interview techniques.

Recruiter

C3 Customer Connect
10.2014 - 01.2015
  • Evaluated strengths and weaknesses of candidates through effective screening processes
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
  • Operated and maintained applicant tracking and candidate management systems
  • Developed recruiting strategies to identify qualified candidates and build network
  • Specializing in recruiting well-qualified candidates
  • Trained junior recruiters in interviewing, recruiting and onboarding strategies
  • I worked closely with managers to communicate job descriptions accurately
  • Facilitated manual and digital applicant tracking techniques, collaborating with hiring personnel on fair and effective hiring practices
  • Develop and communicate identified talent and retention programs such as online sourcing and applicant tracking systems, talent assessment administration and tools, relocation programs, interviewing tools and training, advertising programs and other process that enhance organizational capability to attract, hire and retain talent and advanced knowledge of full-cycle talent acquisition components
  • Friendly, fun, approachable, organized, dependable, multi-tasking abilities
  • Interact with over 60 candidates a day and hire on average 10 per line of business ( department hired for 3 lines of business: UHC, MSO, RSIB)
  • Maintain a professional demeanor and hire most qualified applicants in order to ensure all lines of business productivity are at its best

Recruiter Specialist

Epic Health Services
08.2012 - 02.2014
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
  • Cultivated in-depth understanding of healthcare trends and hiring desires
  • Determine applicant requirements by studying job descriptions and job qualifications; Attracted applicants by placing job advertisements; contacted applicants by using newsgroups and job sites such as monstor.com, indeed.com, Facebook, and twitter;
  • Determined applicant qualifications by interviewing applicants for various positions, i.e
  • LPN, LVN, CNA, and Client Service Coordinators, etc.; based on qualifications the applicant possessed, it would depend on patients they cared for. analyzed responses and verified references
  • completed human resources and organizational missions by completing related results as needed.

Human Resource Supervisor

United States Army, HSC, XVIII ABN CORPS
01.2004 - 11.2010
  • Prepared and processed recommendations for awards and decorations and arranged for award ceremonies; prepared, updated, and coordinated requests for evaluations to include responding to evaluation inquiries; prepared and monitored requests for promotions and arranged for promotion ceremonies, including promotion declinations
  • Processed Offer Evaluation Reports, NCO Evaluation Reports, Awards, and all related personnel actions for Headquarters Battalion prepared and monitored requests for reductions, transfers, and discharges; prepared and monitored requests for leaves and passes, line of duty determination, information management, orders for temporary duty and travel, personnel processing, training and reassignment, retention, military and special pay programs, personnel accounting and strength management, transition processing, legal, meal cards, training soldier support file, and unit administration
  • Prepared and processed requests for transfer or reassignment; processed centralized and decentralized promotions and reduction actions
  • Request for orders; prepare and maintain officer and enlisted personnel records; monitor suspense actions
  • Initiated, monitored, and processed personnel evaluations; submitted applications for OCS, warrant officer flight training, or other training to the Commander and First Sergeant for signature; processed recommendations for awards and decorations; processed bars to reenlistment; and suspended favorable personnel actions.

Training Room Supervisor

United States Army, HSC XVIII ABN CORPS
08.2005 - 02.2010
  • Selected as Training Room Supervisor; provided administrative and clerical guidance and support to the First Sergeant, Executive Officer and Company Commander; maintained the management of all personnel and training records i.e
  • Weapons qualifications, Equal Opportunity Training, Physical Fitness records, Casualty Training, and all Deployment Training Records (500 files); prepared daily and weekly reports for the company i.e
  • Accountability Rosters, Maintenance Reports, Finance Reports (Government Travel Cards) and Promotion Reports
  • Scheduled and coordinated all activities for the Training Room; developed and implemented a cross-training program for all assigned personnel in Administrative/Personnel Operations; provided training, counseling, supervision, and motivation for junior personnel and newly assigned supervisors; conducted performance evaluations to identify challenges and prepared reports; provided technical assistance
  • Managed the accountability of service scheduling and maintenance readiness for all hand-receipted equipment valued over $135,000; coordinated maintenance of assigned vehicles valued over $500,000; developed, processed, and presented monthly and quarterly manpower/retention statistical reports
  • Completed two tours to Iraq in Support of Operation Iraqi Freedom

Retention NCO

United States Army, HSC, XVIII, ABN Corps
01.2008 - 01.2009

Served as advisor on matters relating to the Army Retention Program, under the operational supervision of the Active Army career counselor and coordinate RC information with the RC career counselor. Maintained and provided monthly, quarterly, and fiscal years statistics for the commander.

Reviewed and maintained the retention data worksheets for all Soldiers. Screened local training records and rosters to obtain qualification data for retention actions and records.

Special emphasis was placed upon reporting and recording current reenlistment eligibility. Coordinated with career counselors on local RETAIN procedures to update IMREPR codes on the enlisted master file.

Coordinated all reenlistment, extension, and RC affiliation actions and ceremonies through the RA or RC career counselor, as appropriate. Assisted the commander with preparation of bars to reenlist on Soldiers not recommended for reenlistment, extension, or further service.

Contacted and counseled Soldiers recommended for reenlistment, extension, and/or RC affiliation, including those requiring waivers, to give professional guidance.

Prepares DA Form 3340 for the Soldier's and commander's signatures. Coordinated, through RA career counselor to the servicing RC career counselor, referrals of eligible Soldiers declining reenlistment; coordinated through the career counselor, with the servicing FAO; soldiers due retention bonus entitlement payments, including SRB anniversary payments, and payments of accrued leave, resulting from a previously executed extension of enlistment (DA Form 1695).

Maintained unit retention bulletin board, completed latest retention information (SRB, incentive programs, and so on), as required by higher headquarters; ensured sufficient RPIs are prominently displayed throughout the unit area.

Automated Logistics Specialist

United States Army HSC XVIII ABN CORPS
08.2004 - 08.2005
  • Prepared and maintained organizational supply records /forms; received and inspected all inventories for deliveries; successfully maintained and updated inventory accounting systems and programs; Standard Army Retail Supply System (SARSS) and the Unit Level Logistics Supply (ULLS-G); posted transactions to organizational and installation property books and supporting transaction files
  • Received, inspected, inventoried, loaded, unloaded, segregated, stored, issued, delivered and turned-in organization and installation supplies and equipment
  • Answered phone providing professional courteous customer service; accurately typed correspondence, proofread, and corrected reports for final signature from company Commander
  • Updated and maintained company personnel files and professional development documentation.

Education

Certification - Life Coach

Life Purpose Institute
San Diego, CA
01.2018

BS - General Psychology

Capella University
Minneapolis, MN
01.2012

Certification - Medical Billing And Coding

Miller Motte Technical College
Fayetteville, NC
01.2014

Certification - Medical Assistant

Miller Motte Technical College
Fayetteville, NC
01.2014

MA Marriage - Family Therapy

North Central University
Scottsdale, AZ
01.2024

Master of Arts - Social Work

Tulane University
New Orleans, LA
12.2023

Skills

  • Google Drive
  • Public Speaking
  • Cultural Awareness
  • Supervision and leadership
  • Written Communication
  • Flexible and Adaptable
  • Task Prioritization
  • Microsoft Word
  • First Aid/CPR
  • Active Listening
  • Excellent Communication
  • Decision-Making
  • Customer Relations
  • Organization and Time Management
  • Social Perceptiveness
  • Recordkeeping
  • Verbal Communication
  • Data Entry
  • Organizational Skills

Additional Information

KEY Accomplishments: Kappa Epsilon Psi Military Sorority Inc

August 2014- Present

Soror Pre-Destyned Date of Initiation: August 2014

Served as a Big Sister for seven consecutive lines, served as a Dean Of Pledges four consecutive times and RDOI; mentored over 150+ women in the course of my tenure in KEY; ensured leadership skills were taught as well as personal development; educated the little sisters about networking; scheduled, ran, and participated in community service events such as the Ronald McDonald House and Second Chance Ministries just to name a few; mentored a total of 33 Big sisters. I served as a Membership Coordinator for the Killen Texas Chapter in 2015-2016. I also served as a mentor for the NDR program at the local level this year.

Participated in philanthropy work while serving as a member of Kappa Epsilon Psi Military Sorority Inc. Maintained an altruistic personality throughout membership with KEY and serving in Leadership positions.

Timeline

Social Worker

Bell County Specialty Courts
01.2022 - Current

Investigator

CPS, Child Protective Services
12.2021 - 09.2022

Recruiter

C3 Customer Connect
10.2014 - 01.2015

Recruiter Specialist

Epic Health Services
08.2012 - 02.2014

Retention NCO

United States Army, HSC, XVIII, ABN Corps
01.2008 - 01.2009

Training Room Supervisor

United States Army, HSC XVIII ABN CORPS
08.2005 - 02.2010

Automated Logistics Specialist

United States Army HSC XVIII ABN CORPS
08.2004 - 08.2005

Human Resource Supervisor

United States Army, HSC, XVIII ABN CORPS
01.2004 - 11.2010

Certification - Life Coach

Life Purpose Institute

BS - General Psychology

Capella University

Certification - Medical Billing And Coding

Miller Motte Technical College

Certification - Medical Assistant

Miller Motte Technical College

MA Marriage - Family Therapy

North Central University

Master of Arts - Social Work

Tulane University
Christina Lewis