Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Mann

Portsmouth,VA

Summary

Compassionate caregiver with expertise in medication coordination and personal care assistance. Managed behavioral challenges through crisis intervention and de-escalation techniques, ensuring safety and well-being. Established routines and enhanced communication with nonverbal individuals, promoting comfort and understanding. Collaborated with healthcare professionals to advocate for individuals with disabilities, contributing to improved patient outcomes.

Overview

7
7
years of professional experience

Work History

Caregiver, Special Needs

In Home Supportive Services
Victorville, California
08.2024 - 10.2026
  • Caregiving & patient support
  • Behavior management
  • Crisis intervention & de-escalation
  • 24-hour supervision
  • Safety monitoring
  • Medication and appointment coordination
  • Personal care assistance
  • Communication with nonverbal individuals
  • Understanding behavioral cues and triggers
  • Creating and maintaining routines
  • Record keeping & documentation
  • Advocacy for individuals with disabilities
  • Working with schools, therapists, doctors, and social-service agencies
  • Time management & scheduling
  • Problem-solving under pressure
  • Patience, empathy & emotional regulation
  • Executed emergency response protocols to ensure safety during critical situations

Customer Service Representative

Enterprise Rent-A-Car
Chesapeake, Virginia
06.2019 - 10.2020
  • Assisted customers with rental reservations, agreements, and vehicle check-in.
  • Explained rental terms, insurance options, and payment details clearly.
  • Processed customer requests through branch systems and rental records.

Education

Indian River High School
Chesapeake, VA

Skills

  • Direct patient care
  • Medication coordination
  • Medication management
  • Personal care assistance
  • Personal hygiene assistance
  • Safety monitoring
  • Crisis intervention
  • Behavior management
  • Routine planning
  • Patient advocacy
  • Effective communication
  • Time management
  • Problem solving
  • Conflict resolution
  • Emotional regulation
  • Nutritional support
  • Housekeeping tasks
  • Reliability and punctuality
  • Compassion and empathy
  • Respectful and compassionate
  • Active listening

Timeline

Caregiver, Special Needs

In Home Supportive Services
08.2024 - 10.2026

Customer Service Representative

Enterprise Rent-A-Car
06.2019 - 10.2020

Indian River High School
Christina Mann