Christina Marks
Las Vegas,NVNv
Summary
My name is Christina
I have outstanding customer service skills very patient. I can resolve peoples issues when there is one. I love people. My verbal skills are very good . I am a very focused person and hard-working.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Customer Service Cashier
Stratosphere Hotel and Casino
Las Vegas, NV
11.2015 - 08.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Assistant Customer Service Manager
My fair lady bridal
San Diego , CA
04.1995 - 07.1999
- Resolved escalated customer issues in a timely manner.
- Implemented processes to ensure accurate and efficient order fulfillment.
- Maintained records of all customer interactions and transactions.
- Provided guidance to the team regarding operational tasks such as billing, refunds and returns.
- Developed strategies for resolving conflicts between customers or between customers and staff members.
Education
High School Diploma -
Kelly High School
Eugene, ORSkills
- Check processing
- Customer Complaint Resolution
- Cash Handling
- Merchandise Restocking
Phone skills
Timeline
Customer Service Cashier
Stratosphere Hotel and Casino
11.2015 - 08.2016
Assistant Customer Service Manager
My fair lady bridal
04.1995 - 07.1999
High School Diploma -
Kelly High School
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