Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Martin

Aurora,CO

Summary

Dynamic professional with extensive experience at HomeGoods, excelling in merchandise presentation and workflow coordination. Proven ability to enhance operational efficiency and elevate customer service standards. Skilled in cash handling and team communication, consistently achieving high levels of accuracy and accountability in fast-paced environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Key Carrier Coordinator

HomeGoods
Aurora, CO
11.2022 - Current
  • Prioritized workflow schedules in strategic areas to maximize operational efficiency.
  • Executed comprehensive merchandise presentation plans to enhance product visibility.
  • Coordinated team communications and tracked workflow progress to uphold accountability.
  • Maintained cleanliness and organization of store environment to improve customer experience.
  • Processed sales transactions accurately while securing monetary assets at registers.
  • Performed daily responsibilities with accuracy and efficiency.
  • Followed proper opening and closing procedures to ensure smooth operations.

Clothing Processor

Cabela’s
Waco, Tx
01.2021 - 01.2022
  • Supported merchandise stocking, inventory control, pricing, and returns in receiving area.
  • Provided high-quality customer service by assisting guests with inquiries and needs.

Front Office Coordinator

Bellevue Vision Clinic
Bellevue, WA
07.2019 - 03.2020
  • Greet patients, visitors, and guests warmly upon arrival.
  • Answer incoming phone calls while maintaining front reception area.
  • Check patients in and out, validating insurance and scheduling follow-ups.
  • Manage patient scheduling, including sending reminder emails and text messages.
  • Process payments, including co-pays and patient balances, accurately recording transactions.

Registered Dental Assistant (RDA)

James Rawlings DDS
Stockton, CA
10.2006 - 01.2009
  • Set up examination room and dental trays in preparation for examination and procedures.
  • Successfully assist the dentist by performing four-handed dentistry and other chair-side duties.
  • Record patient charts of treatments and notes accurately.
  • Work closely with patients before, during and after dental procedures.
  • Competently prepared dental materials including cements, amalgams and composites.
  • Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.

Front Office/Lead RDA

Donald Huang DDS
Stockton, CA
03.2000 - 10.2006
  • Politely answered phones, scheduled and confirmed office appointments.
  • Assist patients with completing paperwork and finalizing internal documents.
  • Accurately recorded treatment information in patient records.
  • Confirmed patient insurance benefits and checked claim status along with insurance billing.
  • Successfully completed OSHA, ADA and HIPAA compliance training.
  • Regularly solicited patient feedback to improve customer comfort and satisfaction within the office.
  • Displayed expert use of softdent computer scheduling program to manage patient appointments.
  • Supervised and led a team of dental assistants and support staff.
  • Maintained clear, organized dental records(filing) and reports.
  • Designed appropriate treatment plans.

Education

Diploma -

Modesto Junior College
01.2008

Skills

  • Merchandise presentation
  • Inventory control
  • Sales transactions
  • Workflow coordination
  • Customer service
  • Team communication
  • Time management
  • Delegation
  • Cash handling
  • Visual merchandising
  • Store recovery processes
  • Customer service management
  • Cash handling accuracy

Certification

  • AED Certified
  • CPR Certified
  • Registered Dental Assistant (Expired license)

Timeline

Key Carrier Coordinator

HomeGoods
11.2022 - Current

Clothing Processor

Cabela’s
01.2021 - 01.2022

Front Office Coordinator

Bellevue Vision Clinic
07.2019 - 03.2020

Registered Dental Assistant (RDA)

James Rawlings DDS
10.2006 - 01.2009

Front Office/Lead RDA

Donald Huang DDS
03.2000 - 10.2006

Diploma -

Modesto Junior College

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