Christina McCoy
Summary
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
- Dependable employee successful at providing fast, high-quality customer service to guests in restaurant settings.
- Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
- Goal-oriented individual enthusiastically pursuing Social Media Intern opportunity to apply classroom skills in fast-paced work environments. Offering great time management and organizational skills.
Overview
3
3
years of professional experience
Work History
Hostess and Server
Egan and Sons
08.2022 - Current
- I work at this job hosting our customers and seating them in an organized and efficient manner in this popular family-owned restaurant and bar
- I engage in socialization with the customers, understanding their needs and expectations for their dining experience, answering the phone, making reservations, and engaging in fast-paced seating and turnover of the establishment.
- Currently, I have been promoted to server, where I carry out the above duties and more one-on-one with customers to provide a welcoming environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Social Media Marketing Intern
Zen Kimchi
04.2023 - 10.2023
- Conducted daily updates to social media profiles to boost company online presence.
- Designed and presented social media campaign ideas.
- Contributed to mock-ups, email campaigns, and social media content.
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Increased brand awareness and followers through comprehensive social media campaign management.
- Created engaging content to catch attention of potential customers.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Assisted team with various marketing projects that would engage new leads and potential customers.
Camp Counselor, Activity Specialist
Camp Canadensis
06.2022 - 08.2022
- I was a counselor who lived in a bunk with 12 girls aged around 10 years old
- When not with my campers, I worked with other campers ages 7-16 in my activity area of glass fusion
- I worked well with the kids and my fellow staff members to create an environment where the kids were very happy and safe
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Worked with children of varying ages, interests, skills, and developmental levels.
Assistant Manager
Dollar Tree
06.2020 - 10.2021
- I was promoted within three months of being hired at the store for my work ethic and my ability to learn quickly
- I organized scheduling and shifts of coworkers, handled customer service (in person and over the phone), and handled important office paperwork and processes along with all of the general responsibilities of the store.
Education
Bachelor of Science - Psychology
Caldwell University
Caldwell, NJ11.2023
Skills
- Hard Worker
- Fast Learner
- Creative
- Efficient
- Driven
- Self Starter
- Reliable
- Proficient with Technology
- Great Communication Skills
- Marketing and Social Media
Accomplishments
Deans List recipient every semester at Caldwell University (Fall 2020-Fall 2023)
Timeline
Social Media Marketing Intern
Zen Kimchi
04.2023 - 10.2023
Hostess and Server
Egan and Sons
08.2022 - Current
Camp Counselor, Activity Specialist
Camp Canadensis
06.2022 - 08.2022
Assistant Manager
Dollar Tree
06.2020 - 10.2021
Bachelor of Science - Psychology
Caldwell University
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