Amya Walters
Phoenix,OR
Summary
Highly personable and skilled in customer service, with background as Host and Hostess in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
4
4
years of professional experience
Work History
Hostess and Server
Bob Evans Restaurant
Middleburg Heights, Ohio
06.2022 - 12.2024
- Greeted guests warmly upon arrival, seating them promptly.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Filled faxed, mobile and online orders accurately, efficiently, and on-time.
- Served food and beverages to patrons and immediately remedied issues with orders.
Drive-Thru Cashier
DQ Grill & Chill Restaurant
Strongsville, OH
05.2021 - 05.2022
- Kept drive-thru station well-stocked and organized to meet customer needs.
- Answered phone calls to assist customers with questions and orders.
- Backed up front counter employees to maximize guest satisfaction with speedy service.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated drive-thru window efficiently to ensure fast order processing times.
Food and Beverage Cashier
Papa John's Pizza
Strongsville, OH
01.2021 - 05.2021
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and stocking supplies.
- Processed customer payments quickly and returned exact change and receipts.
Education
Some College (No Degree) - Pastoral Ministry
Grand Canyon University
Phoenix, AZSkills
- Strong interpersonal skills
- Hospitality and accommodation
- Calm demeanor
- Exceptional communication
- Phone etiquette
- Effective multitasking
- Hard worker
- Positive and professional
Timeline
Hostess and Server
Bob Evans Restaurant
06.2022 - 12.2024
Drive-Thru Cashier
DQ Grill & Chill Restaurant
05.2021 - 05.2022
Food and Beverage Cashier
Papa John's Pizza
01.2021 - 05.2021
Some College (No Degree) - Pastoral Ministry
Grand Canyon University